General Assistant Glasgow, Scotland
University of Glasgow
Full Time
Glasgow, Scotland
21400 GBP ANNUAL Today
Job description
Job Purpose
To work flexibly as part of a customer focused team assisting in the preparation and service of food and drink at both Wolfson Hall and the Kelvin Conference Centre. To ensure that the service is carried out in an efficient and effective manner and the highest standards are maintained at all times.
Main Duties and Responsibilities
Assist the Cook Supervisors in the preparation and delivery of all meals required, ensuring the highest standards are always maintained.
- Ensure that the required levels of cleanliness and hygiene are met, adhering to the current Health & Safety and Food Safety policies.
- Demonstrate a passion for customer service, striving to exceed the customers’ expectations.
- Assist in the receipt, storage and management of all provisions including the control of food and non-perishable items and assisting with stocktaking.
- Assist in maintaining accurate due diligence records in conjunction with the operational safety of the department.
- Liaise and communicate with customers and colleagues to ensure the smooth and efficient running of the department.
- Assist in delivering functions in Wolfson Hall, the Kelvin Conference Centre, and Garscube Campus, carrying out all associated tasks as directed by the Cook Supervisors.
- Under the supervision of the Cook Supervisors, manage allergens and dietary requirements when serving food to customers.
Knowledge, Skills and Experience
Knowledge/Qualifications
Essential:
A1 Either: Ability to demonstrate the competencies required to undertake the duties associates with this post having acquired the necessary knowledge and skills in a similar role. Or, minimum Scottish Credit and Qualification Framework Level 3 in English and Mathematics (Nat 3) or equivalent.
A2 Good working knowledge of food handling and service.
Desirable:
B1 Level 2 Food Hygiene Certificate.
B2 Level 2 Allergen Training Certificate.
Skills
Essential:
C1 Excellent communication and customer service skills.
C2 Ability to use specialist equipment required to carry out basic duties.
C3 Good numerical and literacy skills.
C4 Ability to work under own initiative and also to agreed timescales as dictated by service requirements.
C5 Basic food preparation skills.
Desirable:
D1 Working knowledge of extant Health & Safety and Food Safety regulations and policies.
D2 Basic knowledge of Microsoft Office
D3 Experience in manual handling
Experience
Essential:
E1 Learning gained through relevant training or work experience.
E2 Experience of communicating with customers.
Desirable:
F1 Experience of working in a similar catered environment.
F2 Stock control experience.
Terms and Conditions
Salary will be Grade 2, £21,400 per annum, pro rata, plus 6% shift allowance.
This post is part-time (19 hours p/w), and open ended.
Shifts are Mon: 16.00 – 20.00, Sat & Sun: 11.00 – 19.30.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
