Gas Settlements Administrator Remote
Job description
Title: Gas Settlements Analyst
Department: Operations
Location: Remote
Salary: £23,352
Are you looking for a full-time role working from home, with a focus on administration?
We are looking for people to join our back-office Operations department, who look after our customers Gas meters.
What we can offer you?
We offer you all the benefits you’d expect from one of the nation’s biggest and best energy challengers, including: competitive salary, contributory pension scheme, bonus up to 5% of salary and a health care scheme. You’ll also get the chance to work for one of the top CEOs in the UK, as voted for by Glassdoor’s 2022 Employee’s Choice Awards
We aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.
Putting the customer first is part of how we live and breathe at Utilita. Alongside our values – Fairness, Smart and Sustainability – this ethos guides every decision we make.
What does this role involve?
As part of the Gas Settlements team, you will ensure customers’ accounts are kept up to date in relation to their gas meters, as well as resolving any inaccuracies with this data.
Day to day, you will;
- update customers gas meter readings;
- liaise with other energy suppliers to resolve gas settlements;
- use external databases to maintain customers gas meter information;
- provide knowledge and support to other internal teams on all processes executed by your department.
Who we are looking for?
You will have a keen eye for detail and be able to identify and correct any errors.
You will be liaising with internal departments and external companies, so you will have excellent written and verbal communications skills.
Previous experience working in the energy industry, or a data focused role would be advantageous, however full training will be provided.
Additional benefits available on your first day!
- Utilita Bonus Scheme, made up of personal and company elements.
- Career progression, 32% of our vacancies in 2022 were filled internally.
- Pension scheme, Utilita contribution at 4% of your salary when you contribute 5%
- 25 days annual leave plus bank holidays.
- The opportunity to win tickets to major outdoor events with Utilita Extra –including, gigs and shows at the Utilita Newcastle, Sheffield, Birmingham and Cardiff arenas.
- Discounted employee energy tariffs.
- Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- We are in the process of setting up our own charitable foundation and offer all our staff a paid volunteering day every year. Plus the chance to be involved in various fund-raising opportunities.
- A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
- Death in service, twice your annual salary.
- Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.
About us
Founded in 2003, Utilita is the first – and still only - energy company created to help households use less energy, by giving them better control via digital technology. Which is why we were voted Sustainable Tech Company of the Year 2022 in the Southern Tech 100 companies and our industry-leading smartphone app (USwitch Awards won best app 2018, 2020 and 2022).
Utilita is Britain’s leading Smart Pay as You Go energy provider, with over 800,000 customers, and thanks to having better control, its customers use around 11% less energy than the average bill paying household.
Utilita is committed to becoming a net zero business by 2030 and was named Green Energy Disruptor of the Year at the Better Society Energy Awards in October 2021. We are the only supplier created to help customers use less energy, which is why sustainability in one of our core values.
Job Type: Full-time
Salary: £23,352.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Remote
