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Job description

Games Master

DESCRIPTION

Looking for something out of the ordinary? We are recruiting now for Games Masters for part time & full time work.

We are on the hunt for a team of talented, enthusiastic, ‘people’ people who thrive in a busy, fast paced environment and who would love to work in an expanding business. Games Masters will need to have amazing people skills, a passion for customer service and the ability to unlock excitement.

We’re offering an exciting career with real potential to develop your skills and experience, but we will only consider the very best people. You need to tell and show us why we should employ you by writing a cover letter that does just that!

RESPONSIBILITIES – WHAT YOU DO

• Engage with customers before they step into the room, delivering the pre-game briefing
• Provide help to the players inside the room with subtle and timely clues if needed. This is done either remotely via CCTV or in person as an “in-game character”
• Once they’ve escaped (or failed to escape!) finish their experience with a personalised debrief
• Get involved with marketing, spreading the word about our unique and exciting experience
• Maintenance and upkeep of the games rooms and venue including cleaning

STRENGTHS – HOW YOU DO IT

• Cool head - You’re always working against the clock but excellent service is always key.
• Rapport - Easily connect with customers and engage with them about the experience.
• Logical - You have to love solving problems - there may be a few!
• Fun - Let’s face it escape rooms are fun so our workplace should reflect that.

WHAT WE OFFER

• Experience of working in a dynamic and fun company.
• Fully bespoke and in depth on the job training.
• Career development opportunities.

If you believe that you are the right candidate for this new and exciting role and feel that you’ll bring energy and enthusiasm to the team, apply today by sending your CV with a Cover Letter.

Salary £9.75

Location Unit R4, Atria Watford 201 The Harlequin, Watford WD17 2AU, UK

SKILLS

PeoplePerson

Teamwork

Time Management

Great Communication

Cleaning

Fun

Organisation

Creative Thinking

Upselling

Approachable

Working Well Under Pressure

Rapport Building

Basic Maintenance Skills

Basic Admin Skills

By applying you confirm you have these skills.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 2.5-40 per week

Salary: £9.75 per hour

Benefits:

• Company pension
• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Watford, WD17 2AU: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 1 year (preferred)

Language:

• English (preferred)

Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift (preferred)
• Night shift (preferred)

Work Location: One location