game designer Durham, England
Job description
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Contract type
Loan
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Type of role
Digital
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Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
NS&I are looking for a Content Designer to be responsible for creating clear, effective, compliant and accessible customer-facing content that meets NS&I’s brand values tone of voice and helps to optimise user-experience for customers.
You will deliver content design and communication outputs across multiple channels for projects, change requests and business transformation work. Working collaboratively with external suppliers and internal colleagues.
As well as content creation, you will also be required to assure content created by other members of NS&I’s communications community. Providing expert advice and guidance to help ensure all NS&I’s content is consistent and on-brand.
Job description
Person specification
- Writing and content design skills with the ability to explain complex concepts for broad audiences.
- Knowledge of implementing UX design principles in digital solutions.
- An advocate for user-centred content design.
- Understanding of customer journey mapping.
- Systems thinking, with the ability to learn our systems and advise on best practice and processes.
- Design thinking, and a demonstrated ability to empathise with users.
- Experience of working with design tools, for example Figma.
- A data driven approach to content planning and creation, including knowledge of A/B testing skills.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
- Working Together
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
- Delivering at Pace
- Making Effective Decisions
- Working Together
Benefits
NS&I is one of the largest savings organisations in the UK with 25 million customers and more than £207 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.
A small company with a big reach we offer a range of benefits to include flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.
Some benefits of working at NS&I include:
- Learning and development tailored to your role
- An environment with flexible hybrid working options
- 9 day fortnight scheme
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Generous annual leave – starting at 25 days, increasing to 30 days
- Performance related variable pay bonus
- Enhanced Maternity, paternity, adoption and shared parental leave.
Things you need to know
Selection process details
To apply please click the link on this advert and follow the steps to complete the application form by 23:55pm on 31st July 2023.
In your application you will be asked to provide the following;
- An outline of your career history and qualifications with your key responsibilities and achievements.
- Provide a short statement for each of the selected behaviours, using examples from your experience and knowledge to demonstrate how you meet them.
If shortlisted you will be invited to attend a 1 hour panel interview via video call. We will send you an exercise in the interview invite to prepare a brief which you will be asked to talk through with the panel at the beginning of the interview.
The interview questions will focus on all of the selected assessed behaviours listed above.
Interviews will take place on the week commencing the 14th August 2023
Note we are unable to accept CVs.
This role is subject to Baseline Personnel Security Standard and financial credit checks.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
NS&I is currently trialling a Hybrid Working Policy and colleagues are expected to work in their office location a minimum of 40% of their working month i.e. two days per week for a full time employee.
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
If you are applying for a role at the same NS&I band as you are currently and the advertised salary is lower than your current salary, if you are successful and accept the role you will need to accept the role at or close to the advertised salary, which would involve your current salary being reduced.
Note to existing permanent employees at NS&I - Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract. However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.
NS&I employees on a fixed term contract moving to another fixed term role, will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.
Further information
Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
