Job description
TASCHEN is the world’s leading art-book publisher, headquartered in Cologne with teams in Berlin, Brussels, Hong Kong, London, Los Angeles, Madrid, Miami, Milan, New York, Paris and Tokyo. For more than 40 years, we have been on a mission to publish innovative illustrated books on art, architecture, design, fashion, film, lifestyle, travel, photography and pop culture and to bring them to the world. We aspire to be inclusive, independent, inspirational.
We are looking for a Full-Time Gallery Sales Associate for our TASCHEN Store London location.
Key responsibilities:
- Welcome customers to the store, assess customer needs and provide assistance and information on the TASCHEN program
- Active sale of our publications and collector's editions
- Maintaining and expanding customer relationships
- Researching, identifying, and approaching potential new customers
- Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
- Process POS (point of sale) purchases
- Actively participate in achieving sales goals on a monthly, quarterly and yearly basis
- Identify new client development opportunities
- Assist in reception of deliveries, unpacking of new stock and merchandising.
- Ensure that the product presentation and work area are clean and organized
- Assist with stock management, database maintenance, and other daily tasks as needed
- Provide support during TASCHEN events and book signings
Candidate’s profile:
- Previous retail experience preferred, especially in an arts or gallery environment
- Willingness to go the extra mile to drive sales
- Excellent communication and interpersonal skills, including over telephone and email
- Flexible and friendly attitude with a focus on customer service & teamwork
- Precise, responsible and organized demeanor
- Hands-on experience with POS transactions and inventory procedures a plus
- Interest in art, photography, architecture, design, pop culture, travel and fashion
- English fluency required, multiple languages a plus
We offer:
- A creative and international work environment with exciting products, established systems and tools in a dynamic family business
- Scope for your own ideas and personal development
- A committed, motivated team and a great working atmosphere
Position is to be filled immediately.
If you think you are a good match and would like to be considered, please send a cover letter and your resume to Iris Paeffgen, [email protected].
Job Types: Full-time, Permanent
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person