Full-Time Sales Consultant - Fine Jewellery & Watches - Sloane Street Boutique, London London, England

Christian Dior Couture

Full Time London, England 10.56 - 12.04 GBP Today

Job description

POSITION

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are looking for a passionate and driven Full-Time Sales Consultant with an expertise in Fine Jewellery and Watches for our beautiful boutique in Sloane Street.

Key Responsibilities:

Sales

To greet, serve and advise customers giving the highest standard of customer service at all times.
Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopping style approach to sales
To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
To introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
To deal effectively with customer complaints by liaising with the department manager where necessary.
To know store sales targets and sales information on a daily and weekly basis.

Operations

To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
To be conversant with selling systems, cash and credit and exchange procedures.
To maintain the highest standards of housekeeping and retail standards within the store.
To carry out any additional duties as directed by the management team.

Merchandise

To follow stock management procedures.

Security

To ensure that the position of stock in the store prevents theft by customers and that the Company procedures on security in relation to theft are adhered to.

People skills

To be an effective and participative team member.
To be a flexible, adaptable and highly committed individual.

PROFILE

Previous retail experience within the Fine Jewellery & Watches sector
Attention to detail
Excellent communicator
Strong clientelling skills and ability to develop long-term customer relationships
Knowledge of selling techniques and of merchandise package
Demonstration of own initiative
Fluent in a second language would be an advantage

ADDITIONAL INFORMATION

Must be able to work full time (40 hours per week)

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