Job description
An exciting opportunity has arisen to join our Hampton by Hilton team.
As Guest Service Assistant you will support the efficient and effective running of hotel reception, meeting the Hampton by Hilton brand standards and following all the necessary procedures to ensure maximum occupancy levels.
Duties will be to undertake all inbound calls, meeting and greeting guests, checking in/out guests, guest enquiries, booking transport, and all other associated tasks as required. You will also be required to help prepare and serve simple meals and drinks to guests. Knowledge of the local area would be advantageous.
You must possess excellent communication skills, be self-motivated, have the ability to work under pressure and be presentable, friendly and enthusiastic for this customer facing role. Flexibility is key as this role will consist of a mix of early and late shifts.
Great benefits with working with the Hilton Family, discounted hotel rooms, discount on food and beverage when you stay around the world. Possible opportunities for further progression within Avantis LTD and the Hilton family.
Must be 18 years or over in order to be able to serve alcohol.
Full in house training will be provided to the successful candidate.
General cleaning will be required.
Job Types: Full-time, Permanent
Salary: From £10.42 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site gym
Work Location: In person