Full Time Customer Service Assistant Birmingham, England
Job description
Full Time Position.
We are currently seeking an enthusiastic Customer Service Assistant to join our team based near Erdington, Birmingham.
Full Time Warehouse Vacancy in Erdington, Birmingham.
Operating Hours: Monday to Friday 9am to 5pm, Saturday 9am to 2pm (Saturday working is on a two week rota).
Holiday: 28 days running from January to December (Bank Holidays and Christmas Shutdown will be deducted from holiday).
Starting salary £23,000 during probationary period.
We are looking for a multi-skilled hard-working individual to join our busy team.
Position: Full Time Customer Service Assistant.
Ideal Candidate should possess the following:
- Customer Service experience.
- Experience with Microsoft Office.
- Experience handling calls from customers.
- Be comfortable with customer complaints.
The main duties for this job role include:
- Processing Orders
- Responding to customer emails
- Responding to customer live chats
- Handling customer queries or orders on the telephone
- Helping in-store customers
- Liaising with third party couriers
- Checking returned items
We sell fitness equipment to the public for home use. Although an interest in fitness would be desirable it is not a requirement as you will receive product training.
Please forward a current copy of your CV
Please note we do not work with agencies. if you are from an agency please do not email us. All applicants can apply via Indeed with a CV.
Job Type: Full-time
Salary: £23,000.00 per year
Benefits:
- Casual dress
- Employee discount
- On-site parking
Schedule:
- Day shift
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
- Complaint handling: 1 year (preferred)
- customer service: 1 year (preferred)
- Telephony: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: One location
