Full Time Customer Service Advisor

Full Time Customer Service Advisor Harlow, England

Valley Industrial Products Ltd
Full Time Harlow, England 26000 - 27500 GBP ANNUAL Today
Job description

Due to rapid expansion we are looking to create a new position for a customer service advisor.

Based in Harlow we have been at the forefront of supplying businesses with a range of cleaning, janitorial and maintenance products throughout the UK

The successful applicant will need to have a minimum of 3 years in a similar position.

The role will include the following:

# Dealing with new enquiries.

# Resolving service issues.

# Processing orders from incoming calls, emails and from our website.

# Upselling to incoming calls from customers who are placing orders.

# Sending out mailshots

# Updating, maintaining and expanding our social media presence.

# Maintaining our website.

# Providing support to our sales team

We are looking for someone who can:

# Display an excellent telephone manner

# Send professional emails

# Build knowledge of our product range

# Have experience with Sage, Merlin or similar software,

# Provide our customers with the best customer service.

Job Type: Full-time

Salary: £26,000.00-£27,500.00 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Flexitime
  • Free parking
  • Gym membership
  • On-site parking

Schedule:

  • Flexitime
  • Monday to Friday

Work Location: One location

Reference ID: cb310599815

Full Time Customer Service Advisor
Valley Industrial Products Ltd

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