Job description
Front Office Team Leader - Blackfriars, London
We are delighted to be advertising for a Front Office Shift Leader at Hyatt’s newest UK hotel located in London Blackfriars.
About Hyatt Regency London Blackfriars
Hyatt Regency London Blackfriars is a Grade II listed hotel located in the heart of the City, offering 204 stylish guest rooms and suites. Buried in the heart of the historic Square Mile directly outside Blackfriars station, close to St Paul’s Cathedral, the Tate Modern and Shakespeare’s Globe Theatre. The Grade II listed hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel boasts a conference floor with 4 meeting spaces, 2 restaurants and 1 signature bar.
Duties and responsbilities of the Front Office Shift Leader include
- Oversee and ensure the smooth operations of the Front Office department and ensure all guests have a memorable stay
- Be a great team leader and bring a sense of fun and optimism to your role, helping to maintain the positive atmosphere that exists across our teams
- Bring your passion for hospitality and your personality into work every day to inspire the team, keep its cohesion and wow our guests
- Keep a good relationship with other departments and communicate effectively with everyone to ensure the smooth running of the operation
- Be creative and think outside the box. We like to innovate and explore new ways of working, succeeding and delivering an excellent service to our guests.
Benefits of the Front Office Shift Leader role include
- 12 complimentary nights per year of service across Hyatt Hotels worldwide
- Employee and Friends & Family rates across Hyatt Hotels worldwide
- F&B Discounts of up to 50% in selected Hyatt UK Restaurants & Bars
- Dry cleaning of business clothes
- Complimentary meals on duty
- Workplace pension scheme
- Continuous Learning & Development opportunities
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!
If this sounds like the Front Office Shift Leader role for you then please apply today!