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Job description

Key Responsibilities will include:

The ideal candidate will work with a professional team and they will get plenty of support and training for all the activities of the floor: customer service, knowledge of the menu and stock management. Any experience with Italian products & pasta is appreciated. Preferable, but not essential, is a knowledge of the Italian language.

• Anticipate and attend to the guest’s needs and desires immediately to include special events like birthdays, anniversaries, and special occasions and any special dietary requirements.

• Maintain appearance and personal hygiene in accordance with the restaurants grooming standards.

• Maintain a harmonious relationship with other staff, front of house and kitchen.

• Acquire a full knowledge of the restaurants food and beverage service policies and procedures.

• Maintain superior levels of food & beverage service to customers.

• Promote up selling of food and beverages.

• Prepare, mix and dispense non alcoholic and alcoholic beverages including cocktails.

• Take food and beverage orders.

• Deliver food and beverages to customers

• Delivering and clearing of plates (no less than 3 at a time) from the customer tables.

• Perform wine service operations of presenting, opening and pouring.

• Have working knowledge of the point of sale system for ordering and cashiering

• Perform cashiering duties of customers payment of bill

• Clean,wipe and sanitise all areas when required.

• Comply with the restaurants standards when producing and dispensing food and beverages products.

• Maintain an acceptable degree of knowledge with regard to food and beverage products on the menus including allergens and special dietary issues

• Participate in all rostered theoretical and on-the-job training sessions.

• Be able to operate and make all coffee and tea products from the espresso machine to the high level of standard required.

• Be able to meet and greet customers at the door and then seat customers at their table

• Comply with all of the restaurants operational policies & procedures.

• Ensure that all areas are stocked in accordance with established levels to include bar fridges and other storage areas

• Be able to report effectively all operations to the manager

• Manage the seating arrangements for all customers

• Maintain a clean & safe working environment.

• Adhere to all established cashiering policies and procedures.

• Ensure the protection and maintenance of all operating equipment

• Complete all assigned opening and closing duties.

• Attend all scheduled meetings.

• Perform any other duties as directed by supervisor/manager.

You are:

A passionate and driven professional, with customer facing experience gained either front of house or behind a bar in a busy restaurant. Alongside being a great communicator (with a good level of English if not mother tongue), you are naturally organised, detail orientated, and full of energy to learn new skills alongside;

• The ability to work effectively in a fast paced environment

• Ideally a minimum of 1-years experience.

• Passionate about customers, pasta, food and hospitality.

• A team player

• You will need to be flexible; working across a rotating 6-day rota. Which may change at short notice.

• Located within reliable commuting distance of M4 postcode area is essential or a willingness to relocate

Job Type: Part-time

Salary: From £9.50 per hour

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Manchester: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: One location