Front of House Staff Cambridge, East of England, England
Job description
About us
Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays, Fitzbillies is a thriving, local, independent bakery and hospitality group. The original Fitzbillies is located at Trumpington Street where we have a 90-seat café and 20-seat coffee shop, we also have a smaller sister branch at Bridge Street which has a 50-seat coffee shop.
We are seeking an outstanding Front of House staff member to greet and serve customers, provide exceptional customer service and ensure the café meets company standards. This is a full-time position. The Front of House staff member should be capable of welcoming customers and greeting them with enthusiasm, serving food and drinks with care, washing dishes and cleaning the premises with attention to detail whilst following instructions from the management team.
You should have good communication skills and an outgoing/lively personality. You will be reliable and a good team player. We provide ample room for personal growth and professional development and encourage our employees to do so.
Your responsibilities will include:
- Take and complete orders.
- Answer customers' questions about the menu and make recommendations based on their preferences
- Assist with drink orders.
- Complete cleaning tasks
- Follow food safety guidelines to ensure the safety of our customers.
Ideal candidates will have at least one year’s experience in a fast-paced restaurant environment and high-end customer service, but this is not essential as all training will be provided.
What’s in it for you?
Competitive rate of pay
Good work-life balance, no evening shifts & flexible schedule
Free tea/coffee, meals on shift & of course, Chelsea buns
Time off during Christmas & New Year’s
Cake for your birthday and time off
Part of a thriving, growing, independent local bakery & hospitality group
Employee discounts – 50% off at Fitzbillies & Scott’s All Day
Job Types: Full-time, Permanent
Salary: £9.00-£10.42 per hour
Benefits:
- Discounted or free food
- Employee discount
- Referral programme
Day range:
- Weekend availability
Physical setting:
- Café
- Coffee shop
Shift:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- CAMBRIDGE: reliably commute or plan to relocate before starting work (required)
Experience:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
Work Location: One location
Reference ID: Bridge Street
