Front of House Security team member Edinburgh, Scotland
Scottish Government
Full Time
Edinburgh, Scotland
18309 - 19977 GBP ANNUAL Today
Job description
Overview:
You will be required to work a shift pattern of Early (05:48-14:12) and Back (13:48-22:12) shifts. For working shifts you receive an additional allowance of 12.5%. You may be asked to fill in on overtime at weekends for which an allowance will be paid. You will also undertake training to be able to carry out distribution/mail management team duties when required.
This is an interesting and customer focussed post within Scottish Government House Teams. The teams have responsibility for the efficient day to day running of Front of House and Distribution Services. All House Team staff are expected to become multi-skilled and carry out duties out-with their main area of work when required. The post holder will require to work shifts and will be subject to security clearance.
Responsibilities:
Competencies
Self-Awareness
Team Work
Customer Service
Communications and Engagement
Essential Criteria & Qualifications:
Essential Criteria
1. Ability to work on your own initiative with sound judgement and decision making skills
2. Very strong inter-personal and communication skills
3. Good knowledge of Outlook, Microsoft Word, Excel
4. Work effectively within a team
Diversity/Disability
We are committed to increasing the diversity of staff. We will develop all our staff, and positively value different perspectives and skills. We want to make full use of these on our work. We especially welcome applications from the minority ethnic and disabled community since these groups are under-represented at present.
To apply, you must fully complete and submit an online application via this website before the closing date.
For futher information on this post please review the Person Specification below.
Person Specification
To learn more about this opportunity, please contact Robert Davidson at [email protected]
The Scottish Government is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
Are you looking a role where you can utilise your communication skills and build relationships with a huge range of people?
We are currently seeking applications for a Front of House Team within the Directorate for Communications, Ministerial Support and Workplace based in Edinburgh. These are permanent and pensionable appointments and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.
We have a number of customer focused posts within the Scottish Government House Teams. The teams are responsible for the efficient running of Front of House and are the first point of contact for visitors coming to meetings. You will be required to work 37 hours per week on a shift pattern 5 days from 7 and may be asked to work at different sites. A shift allowance of 12.5% is payable.
Posts are located in Scottish Government Edinburgh buildings (St. Andrew's House, Saughton House and Victoria Quay), but you may also be expected to work in other government buildings in Edinburgh such as National Registers of Scotland.
We are currently seeking applications for a Front of House Team within the Directorate for Communications, Ministerial Support and Workplace based in Edinburgh. These are permanent and pensionable appointments and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.
We have a number of customer focused posts within the Scottish Government House Teams. The teams are responsible for the efficient running of Front of House and are the first point of contact for visitors coming to meetings. You will be required to work 37 hours per week on a shift pattern 5 days from 7 and may be asked to work at different sites. A shift allowance of 12.5% is payable.
Posts are located in Scottish Government Edinburgh buildings (St. Andrew's House, Saughton House and Victoria Quay), but you may also be expected to work in other government buildings in Edinburgh such as National Registers of Scotland.
You will be required to work a shift pattern of Early (05:48-14:12) and Back (13:48-22:12) shifts. For working shifts you receive an additional allowance of 12.5%. You may be asked to fill in on overtime at weekends for which an allowance will be paid. You will also undertake training to be able to carry out distribution/mail management team duties when required.
This is an interesting and customer focussed post within Scottish Government House Teams. The teams have responsibility for the efficient day to day running of Front of House and Distribution Services. All House Team staff are expected to become multi-skilled and carry out duties out-with their main area of work when required. The post holder will require to work shifts and will be subject to security clearance.
- Front of House services to include reception duties and ensuring the safety and security of Scottish Government staff, assets and materials. This will involve both internal and external patrolling of buildings.
- The ability to work as part of team is key to this post. As a team player you must be willing to be flexible and adaptable. Understand and fulfil your own responsibilities and be aware of how your work affects other members of your team.
- You will therefore be required to communicate with colleagues and customers at all grades on a daily basis. Know who your internal and external customers are and have a good understanding of their needs and expectations.
- You will be required to deal simultaneously with a number of competing demands, organising and prioritising the workload ensuring that all services are delivered effectively and efficiently to customers
Competencies
Self-Awareness
Team Work
Customer Service
Communications and Engagement
No specific qualifications required for this post.
Essential Criteria
1. Ability to work on your own initiative with sound judgement and decision making skills
2. Very strong inter-personal and communication skills
3. Good knowledge of Outlook, Microsoft Word, Excel
4. Work effectively within a team
Diversity/Disability
We are committed to increasing the diversity of staff. We will develop all our staff, and positively value different perspectives and skills. We want to make full use of these on our work. We especially welcome applications from the minority ethnic and disabled community since these groups are under-represented at present.
To apply, you must fully complete and submit an online application via this website before the closing date.
For futher information on this post please review the Person Specification below.
Person Specification
To learn more about this opportunity, please contact Robert Davidson at [email protected]
The Scottish Government is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.
Scottish Government
www.gov.scot
Edinburgh, United Kingdom
Nicola Sturgeon
$25 to $50 million (USD)
1001 to 5000 Employees
Government
National Services & Agencies
1885
