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front desk manager

front desk manager Tewkesbury, England

i2i Recruitment
Full Time Tewkesbury, England 30000 - 12.04 GBP ANNUAL Today
Job description

Tewkesbury
£25 000 - £30 000

Are you a highly motivated and detail-oriented individual with exceptional leadership and people skills?

Do you have a passion for delivering outstanding customer service and ensuring guests have the best experience during their stay?

If so, we have the perfect opportunity for you!

Responsibilities

  • Manage the front office team, training & development.
  • Schedule department to business needs
  • Oversee cash, key, and security protocols.
  • Operate front office systems & procedures.
  • Ensure accurate billing & revenue management.
  • Assist with Hotel Duty Management
  • Observe Health, Safety, and legal requirements.

Benefits

Requirements

  • GCSEs in Maths & English (or equivalent)
  • Previous staff management experience
  • Strong customer service and interpersonal skills
  • Knowledge of Property Management Systems (PMS)
  • Ability to handle complaints effectively.

Post Jobs Online Apply Job
front desk manager
i2i Recruitment

www.i2irecruitment.co.uk
Cheltenham, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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