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We are committed to creating an accessible, supportive environment. Mercy Housing is deeply committed to equity, diversity, and inclusion. We welcome candidates who will enrich our workplace with their diverse perspectives. At Mercy Housing, we believe every person has dignity and everyone deserves to live in a quality, affordable home. If respect, justice, and mercy are important values to you, we invite you to apply.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. This position is not eligible for a hybrid work schedule.

10th & Mission Family Housing is a 12-story apartment building located in the Mid-Market Neighborhood within the heart of San Francisco’s Civic Center. The property is close to services and employment centers, with easy accessibility to public transportation.10th & Mission Family Housing was named the 2010 Overall Winner of the Affordable Housing Finance Reader’s Choice Awards.

Schedule: Mon/Tues (swing shift); Wed (graveyard); Sat/Sun (Morning)

Pay: $22.00/hour DOE

• Generous PTO.
• Variety of benefit options, including pet insurance.
• Quarterly bonus pay to on-site staff.
• 403b + match, paid volunteer time, and much more.

Duties:

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications High school diploma or equivalent / General office experience.

• This is a brief description summarizing the abilities and skills needed for the position.

**Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.**

Experience

• 1 year(s): General Office Experience

Education

• High School or better

Skills

• Customer Service

• Yardi
• Microsoft Word

Behaviors

• Team Player: Works well as a member of a group

Motivations

• Self-Starter: Inspired to perform without outside help