Job description
Join our team – the grass is greener on the other side!
We believe that great teams are built on bringing together a group of talented people who strive to be the best, whether working on their own or as part of the wider team.
We are now recruiting due to internal promotion and we’re looking for the right person with relevant experience to join our franchise support and compliance team. Would you like to join a team who are supported to grow within a great culture? GreenThumb is a very well established and recognised leader in the UK lawn treatment market, this is a great time to join our team as we are enjoying an exciting phase in our growth.
Working at our head office
We have a big vision and more than 1,000 people already work with GreenThumb local business owners and across our company owned hubs delivering on our brand promises. More than 50 people are based at our head office and our unique culture has helped us retain a caring family feel underpinned by our core values. Staff retention is exceptional, it’s not unusual to see our team member celebrating 5, 10 or even 15year work anniversaries! We like to develop colleagues and promote internally where possible, the roles we currently offer have become available through internal promotion or through resource expansion in specific departments.
You will be contracted to work 37.5 hours per week - Monday to Thursday 8:30am to 5:00pm and Friday 8:30am - 2:30pm. Happy Friday!
Part-time working may be considered, and will depend on the experience and qualifications of the candidate.
Who are we looking for?
We are as interested in you as an individual, the soft skills and transferable skills which lend themselves to this role. We value relevant commercial experience and we’re interested to learn what you’ve achieved in your recent role(s) but we also look for people who bring a growth mindset, strong communication skills, organisational skills and a solutions focus.
- You will have had previous office administration experience.
- Experience in franchising would be ideal but equally you may have worked for a national multi-site organisation or experience of working in a small business where you have been working across a number of functions and duties.
- We’re looking for someone who enjoys an administrative function where you’re duties will vary and you may be analysing large data sets, preparing financial performance information, processing legal information and preparing time sensitive correspondence for our compliance and legal team.
- You’ll be a great communicator, able to build strong working relationships with internal and external stakeholders.
- We’re looking for someone who has a flair for organisation and administration with an eye for detail and experience of working with office365 being experienced with excel.
- You’ll approach the role with a solutions focus and be confident enough to make suggestions when matters need resolving.
- You’ll be great at building and nurturing relationships.
- We’re looking for someone to join the team and support us in managing, preparing and reporting on data and you’ll be a key player in preparing our data and information for migration to a new system.
The role of Franchise and legal office assistant is focussed on data analysis, legal reporting, financial reporting and the timely management of correspondence and reports.
Main Duties:
- Supporting the franchise quality & compliance manager with projects and tasks which require data analysis.
- Preparing and issuing compliance related correspondence in a timely manner.
- Preparing and issuing legal related correspondence in a timely manner.
- Supporting our legal and performance manager by learning how to compile and analyse UK wide performance reports and key performance metrics.
- Supporting the Franchise Development Director in establishing a document storage system, ensuring all files are set up and all information is stored appropriately by colleagues across the team. You’ll play a key role in preparing to migrate to a new document storage platform.
- Preparing monthly performance reports for each franchise territory as guided by the franchise development director.
- Preparing ad hoc reports as required for the role.
- Liaising and attending meetings with colleagues across franchise support, compliance, operations, legal, audit and L & D with a focus on process delivery improvements and effective data analysis and reporting.
- Prepare agendas, organise teams meetings and book meeting rooms as requested by the team.
- Manage relationships with key stakeholders including internal and external colleagues.
- Create weekly communications summaries and distribute as required.
- Support key franchise events such as annual conference, monthly virtual meetings and weekly communication round ups sharing best practice and good news from our UK wide branches.
The role supports internal colleagues in ensuring that data, reports, and correspondence are produced accurately and in a timely manner. The ability to analyse data and input large data sets whilst paying attention to detail and accuracy is a critical element of this role and you’ll enjoy organising data and information. You’ll also be successful in this role if you like working to deadlines and enjoy preparing reports.
Additional Benefits
In addition to a competitive salary package, you can expect to receive:
- Simplyhealth – Medical cashback scheme, including online GP and Physio, counselling and support services.
- Wellness Scheme supported by Mental Wellness service and wellbeing discounts.
- Occupational Maternity & Paternity Leave Schemes.
- Occupational Sick Pay Scheme.
- Ongoing professional development through our GT Learning Hub (elearning)
- Free Lawn Treatments.
- Employee Discount Scheme, major retail, and leisure brands.
- Great coffee with complimentary Nespresso Wednesdays.
- Snack attack with complimentary fresh fruit days and the odd cake for good measure!
- Fun time Fridays where an early finish is encouraged.
- Employee Recognition Awards.
What are you waiting for? APPLY TODAY if you feel you have the soft skills, attitude and experience to be successful in this role, if you are successful, we know, you’ll receive a warm welcome from our friendly team.