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Job description

Publication Date:
Jul 14, 2023

Ref. No:
468818

Location:
London, GB, SW1A 2NS

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 53 countries. By uniting unique high-end technologies across the full digital continuum with 57,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

The Opportunity

As a member of Eviden’s Digital Transformation Consulting (DTC) Practice, you will operate within a fast-paced Consulting environment, comprised of more than 850 diverse and high performing experts worldwide. Our teams work on challenging digital projects that deliver creative and innovative solutions across multiple industries and sectors.

We deliver results for our clients by exploiting digital opportunities, ethically. We have delivered multiple award-winning projects recognised by the UK Management Consultancies Association. Our work is centred on corporate social responsibility, to ensure that what we deliver enables our clients and members of society to live, work and develop sustainably, in a safe and secure information space.

What we Offer

Grow your career with a global leader in Digital Transformation Consulting as a Product/Customer Experience Consultant at Eviden. We offer engaging opportunities, inspiring leadership and a flexible culture enabling you to flourish.

Individuality is our strength - for our people and our clients!

In Eviden, we know the foundation of a high performing business is its people. We thrive on difference in an environment where our people can bring their authentic self to the workplace. We believe in everyone having a voice and access to opportunities to grow and develop in the direction which best suits them. We are a diverse range of ‘real’ people with deep expertise working together to innovate and create impressive solutions that delight our clients.

About the role

Within this role, you will join the Digital Strategy, Insight & Experience team. This team is responsible for leading our clients on a journey from insights to experience transformation and typically provides clients with the following services: discovery, experience strategy & design, concept development, product management and experience measurement.

As part of your role as a Product/Experience Consultant, you will be expected to:

Customer research, market research, innovation scanning

Identify features, products and services needed to meet business goals and strategy

Product and feature design and analysis using approaches such as wireframing, user journey mapping and business model canvas

Business analysis activities such as gathering requirements and formalising user stories

Measurement and prioritisation framework design

Required skills and experience

2+ years of experience in Product Management or Customer Experience understanding user needs and then developing solutions, products and services to meet these and link to broader outcomes

Familiar with Service Design, Scaled Agile, Design Thinking, Human Centred Design or similar techniques

Familiar with the end-to-end design lifecycle (discovery, experience strategy & design, concept development, product management and experience measurement)

Experience undertaking quantitative and qualitative research

Ability to engage and build relationships with client partners and users

Strong workshop design, stakeholder meeting and facilitation skills

This role is UK based and may require UK domestic travel, as the need arises. Candidates must meet all visa and work permit requirements to successfully reside and work within the UK.

Let’s grow together.