Franchise & Access Support Manager Birmingham, England
Job description
Location
Birmingham, GB
Department Name
SC Route Contracts Manager (115850) G2
About Network Rail
Network Rail operates and maintains the railway infrastructure 24/7 365 days a year.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us and you matter to millions. Watch our video to find out more!
About our people and the recruitment process - We’re an inclusive employer of choice and we welcome applications from everyone!
We encourage our colleagues to work flexibly, as we know traditional working patterns don’t always fit. If you want to consider working flexibly, just let us know and we’ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
You will be part of the NW&C Region which consist of three routes – North West, Central and West Coast South – and a regional team supporting Regional Major Programmes & Professional services.
To find out more about us - Take a look here!
Brief Description
Starting salary £34,050 raising to £38,305 per annum.
What will you be doing?
The purpose of this role is to act as the key interface with the TOC for all contractual issues. In the role you will also develop and maintain an effective working relationship with the TOC in order to meet Network Rail’s business objectives. The post holder will work to optimise the financial outcome from performance regimes and by minimise contractual claim payments.
About the role (External)
Some of your responsibilities will include:
1. Manage the contractual relationship with the TOC’s on all issues including performance, access conditions, access agreements, invoicing and claims.
2. Communicate and challenge within and outside Network Rail’s organisation so the TOC’s contractual rights are met.
3. Manage the delivery of Improvement Plans specific to the TOC’s.
4. Lead all negotiations on changes to the TOC’s Track Access Contract.
5. Manage the contractual elements of the TOC’s performance regimes to minimise payments and identify opportunities for improving processes.
6. Hold responsibility for both Network Rail’s compliance and the TOC’s compliance with the terms of the contractual agreements.
7. Assist the Head of Franchise Management in delivery of TOC requirements.
8. Identify, manage and delver improvement projects for both the TOC and Network Rail.
9. Support the identification of continuous improvement plans.
In order to be successful in this role, we would like you to have/to be:
Essential
- Qualified to degree level or equivalent
- Previous experience in a commercial environment
- Commercially astute, persuasive and customer focussed
- Proven ability to negotiate in a complex commercial environment
- Knowledge of relevant contracts and contractual environment
- Previous experience of managing contractual relationships
- Literate, analytical and numerate
Desirable
- Effective team leader with proven presentational and inter personal skills
- Comprehensive knowledge and experience in the railway business
- Comprehensive understanding of the railway industry structure and contractual relationships
Some of our benefits include:
- Subsidies of up to 75% rail and underground season tickets.
- My benefits – Our discounted online shopping site, general Network Rail discounts at various retailers across such as Gympass,Tesco, Currys PC World & M&S, you can get e-vouchers for Costa, Uber eats and ASOS, plus monthly special offer additional savings such as 15% off TM Lewin.
- Childcare vouchers
- Private medical healthcare
- PAM assist – our employee assistance programme
- Vita Health Group - a physiotherapy self-referral service free for all employees
- A range of pension schemes.
Want to find out about what fantastic benefits we offer? Find out here
Network Rail adheres to a structured pay framework, any salary offered will be within the pay range advertised.
Salary: Band 4B, starting salary £34,050 raising to £38,305 per annum.
Closing date: 26th of April 2023. Please note the advert may close earlier depending on number of applications.
Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision
We will endeavour to offer a gender diverse interview panel wherever possible.
