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Job description

The Copthorne Hotel Slough - Windsor is seeking an experienced Food & Beverage Supervisor who will work closely with management to ensure a high standard of customer service is maintained in all our F&B outlets.

As Food & Beverage Supervisor your key responsibilities include:

• To supervise the service delivery in all Food & Beverage outlets and assist in the organisation of all Food & Beverage operations in the evenings on a daily basis.
• To work closely with the F & B Manager to ensure that all outlets are always operating efficiently.
• To assist in training and motivating the team to achieve F&B targets and standards
• The deal effectively with customers at all times in order to ensure that outstanding customers service is delivered at all F&B outlets
• To be responsible for float during shift ensuring correct balance at end of shift.
• To check mis-emplace items regularly throughout the day
• To carry out all reasonable tasks as may be requested.

As Food & Beverage Supervisor the essential skills required:

• F& B Supervisor experience in a 4-star hospitality establishment or restaurant
• Outstanding customer service skills.
• Good organisational skills and ability to work well under pressure
• Passionate and have can do attitude
• The ability to work as part of a team.
• Experience working with payment systems eg Micros POS.

About the Hotel

The Copthorne Hotel Slough-Windsor is ideally situated, close to historical Windsor and the prestigious Slough Trading Estate. The hotel offers 219 comfortable guest rooms, 24-hour concierge service, impeccable customer service and modern amenities, as well as an indoor swimming pool and sauna.

Guests can choose to dine at Retrouve Restaurant, which serves a selection of British and International dishes or the renowned Bugis Street Brasserie which offers a tantalising combination of Singaporean, Malaysian and Chinese cuisine. Guests can choose from a variety of ‘speciality dishes’ such as Mee Goreng, Nasi Goreng and Singapore Laksa.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

• Group Personal Pension Plan
• Life Assurance
• Meals Provided on Duty
• Employee Discounted Accommodation
• Employee Discount on Food & Beverage and Hotel Restaurants
• Friends and Family, (discounted) Accommodation Rate
• Length of Service related holiday scheme
• Uniform (Laundry / Dry Cleaning for Uniform)
• Eye Care Vouchers
• Long Service Awards
• Employee of the Month / Year
• Recommend a Friend Scheme
• Subsidised Parking

*** As well as real opportunities to develop and gain promotion within the industry.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Slough, SL1 2YE: reliably commute or plan to relocate before starting work (preferred)

Experience:

• F&B Supervisor: 1 year (preferred)
• Micros POS: 1 year (preferred)

Work Location: One location

Reference ID: F& B Supervisor