Food and Beverage Supervisor Bath, England
Job description
About us:
Discover our stunning five-star destination in the heart of the beautiful historic city of Bath - the perfect venue for an indulgent break, a spectacular event, or a stylish wedding, with minimum effort required and maximum luxury delivered.
Join our growing team at Bath Spa Hotel. You’ll work in a fabulous five-star hotel environment in the beautiful Historic bath with a team focused on business and personal growth.
Becoming a team member here at Macdonald Hotels & Resorts means joining a team where a world of opportunity exists to develop your skills and progress your career in hospitality.
About a role:
Macdonald’s Food & Beverage Supervisors play a vital role in delivering a great guest experience to all our guests. Food & Beverage Supervisor have a keen eye for detail, an organised approach, and a willingness to exceed our guest’s expectations. Often operating on the front line, Food & Beverage Supervisor are the real ambassadors of the out company and are committed to consistently delivering high standards. A customer-facing role means being on the show - a bright appearance and a warm, welcoming smile are essential as you make our guests feel comfortable and relaxed.
At Macdonald Hotels, our people are the key to the Company’s success and our guest’s satisfaction. As well as being confident and approachable, commitment, enthusiasm, and energy are essential, along with excellent communication skills, which will enable you to interact with guests, interpret and act on their needs and liaise with others in your team.
£12.50 an hour + service charge
Outline Job Description:
· Reporting to the Food & Beverages Managers and are responsible for assisting them in the smooth running of the establishment
· Staff supervision along with ordering and stock control
· You must have a friendly yet professional persona, and you must have previous experience working with an establishment of a similarly high standard.
· You will be a strong team player and be able to lead by example to ensure your high standards filter through the front-of-house team.
This role is ideal for those with experience working in a customer-facing role within the hospitality sector. Someone with a commitment to helping us to deliver our core standards and provide our guests with a great experience every time.
This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.
The Ideal Candidate
- Experience within the food & beverage industry is a must, able to demonstrate knowledge of Food Safety
- Previous experience of providing similar environment as part of a multi-skilled workforce within a similar organisation
- Strong leadership, evidencing success coaching and employee engagement
- Flexibility that is focused to delivering exceptional customer service
- Attention to detail
- Good listening and interpersonal skills
- Ability to deal with complaints in a calm, structured and professional manner to a successful resolution for the client
Job Types: Full-time, Permanent
Salary: £12.50 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Bath, BA2 6NS: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 1 year (preferred)
Work Location: In person
