food and beverage manager Liverpool, England
Job description
Are you passionate about delivering excellent food and beverage service and thrive off working in a fast-paced environment..? Do you enjoy talking to people and have a professional yet friendly attitude..? If yes, we'd like to meet you!
We are looking for a dynamic individual that can successfully manage all Food & Beverage operations in the hotel, putting great customer service at the heart of everything they do. Using your creative nature & personality, you will manage the team, leading by example & working with them to drive performance in excellent customer service & profitability through effective upsales & minimum wastage.
Key responsibilities of our Food and Beverage Manager:
· Ensuring compliance with all health, safety, and other legal requirements relevant to food and beverage areas
· Managing everyday food and beverage activities, planning and assigning work ensuring you always have the right staffing numbers, handling busy situations yourself in a timely manner with flair, charisma and charm
· Developing your team and improving their performance through coaching and feedback, and creating performance and development goals for all team members, ensuring they are cross trained to cover all areas of F&B
· Managing food and beverage inventory procedures. Determining minimum and maximum stocks for all food, beverage, material, and equipment
· Being fully conversant with POS system and ensuring data within is managed correctly and is up-to-date to support the audit process
· Establishing and achieving quality and guest satisfaction goals. Managing all requests and complaints making sure you maintain a high level of guest satisfaction by addressing any issues promptly
· Monitoring food & beverage budgets and controlling expenses related to food, beverage and departmental labour costs
· Working directly with the General Manager, Operations Manager and Head Chef to identify additional sales opportunities that would create additional revenue
The experience & qualifications required are:
· Previous experience in a food and beverage management position in a smaller property or an experienced Restaurant/Bar Manager looking to step up into their first F&B Manager role
· Attentive, professional customer service skills - leading by example to all
· The ability to manage high demand and skillset to successfully coach all F&B team members
· Experience of processing payments (ideally on Micros) would be advantageous
About the Hotel
Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork.
The hotel’s F&B outlets include: 2 bars which hosts some of the city’s top acoustic musicians every Friday and Saturday night, ‘The Restaurant’ which serves breakfast, afternoon teas and an evening menu, and we are working towards opening ‘The Coffee Shop’ which will serve daily pastries and hot beverages for all residents and locals.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into three collections; Leng’s Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
For you
We offer a benefits package including:
· Life Assurance
· Cash Health Plan cover option available
· Career development pathways and regular salary reviews
· Employee Discounted Accommodation and F&B discounts worldwide!
· Apprenticeship/Placement/Training opportunities
· Meals Provided on Duty
· Free / subsidised car parking
· Social Events, Wellbeing and Team Activities
· Uniform (Laundry / Dry Cleaning for Uniform)
· Length of Service related holiday scheme
· Recommend a Friend Scheme
… and many more!
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
If this sounds like the perfect opportunity for you then please, apply now!
Job Types: Full-time, Permanent
Salary: Up to £35,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Private medical insurance
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (preferred)
Experience:
- food or beverage management: 3 years (preferred)
Work Location: In person
Reference ID: FBM0623HDNIND
Expected start date: 23/07/2023
