Job description

Battersea Place is recognised as a leading provider of high-quality retirement living and care and is at the forefront of innovative solutions for the delivery of services allowing residents to ‘age in place’. The services provided are based on outstanding care, authentic choice and unrivalled hospitality within a village community that includes a registered domiciliary care service and an on-site nursing home.

Battersea is designed to deliver the best quality of life, residents enjoy hotel-style services. This includes a restaurant, chauffeur-driven transport, room service, a dedicated events coordinator and an on-site chef serving freshly prepared and highly nutritious meals.

Summary of responsibilities:

We are recruiting for a full time (40 hours per week) F&B team member to join our friendly team working in a luxury retirement village and nursing home, to make a real difference to our resident’s lives.

Responsibilities will include:

Providing a warm welcome for customers.

Receive food & drink orders & serve customer requests to the standards required.

Serving dishes to customers at tables.

Learning the names of & building relationships with residents.

Ensure timely delivery of all food & beverage items to residents.

Understand menu content and keep up to date with any menu changes.

Making recommendations from the menu if requested.

Answer guest queries in a polite and helpful manner.

Clearing cutlery and dishes away from tables.

Passing food orders through to the kitchen staff promptly.

Ensuring all BOH corridors are kept clear from rubbish, glassware and crockery.

Full product knowledge of all menu items and village facilities and services.

Check on residents if they are enjoying their meals and service.

Ensuring the food service area is left clean and tidy once all the residents have left. Relaying, preparing and setting tables for the next resident.

Looking after residents with special needs i.e. dietary requirements, allergies, mobility etc

We can offer the following:

·Competitive Salary

·A supportive work environment

·Training and development

·Employee Assistance Programme

This position is subject to an enhanced DBS check for Regulated Activity.

Pre-requisites for this post are flexibility and a desire to put residents first.

Job Type: Full-time

Salary: £12.62 per hour

Schedule:

• Day shift
• Weekend availability

Work Location: One location