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Job description

Join our Award Winning Team!

Job Purpose:

To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.

Reports to: Hotel Senior Management

Food & Beverage Key Duties and Responsibilities:

· Assist in creating a warm and welcoming environment for our guests

· Ensure that guests are seated and provided with menus promptly

· Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests

· Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have

· Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

· Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained

· Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner

· Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

· Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

· Prepare all back of house service points regarding expected numbers for breakfast, lunch or dinner requirements as necessary

· Assist in the set up and preparation, and provide service duties for functions as required

· Support the kitchen staff as and when required and in accordance with hygiene and safety regulations

· Ensure that all front of house and guest areas are well always maintained

· Any other duties as directed by the Restaurant & Bar Manager or other member of the management team

Key Requirements for the Role:

· Experience of working in a similar role and/or environment preferable but not essential

· High standard of personal presentation

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Benefits:

• Discounted or free food

Physical setting:

• Bar
• Hotel
• Restaurant

Shift:

• 8 hour shift

Work Location: In person