Food and Beverage Assistant Bradford, Yorkshire and the Humber, England
Job description
About us
Campanile hotel is a company in FOOD_BEVERAGE_SERVICES in Bradford BD4 6SA. We are creative and rewarding.
Our work environment includes:
- International workforce
- Food provided
Job Description
The Campanile Bradford is looking to expand their team! We are looking for a Restaurant team member, for minimum 16 hours per week up to 40hours.
Working in our bar and restaurant you will be making sure every customer who stays with us has a great experience from the moment they arrive, to when they leave. You will be working up to 4 up to 5 days per week over a variety of shifts. Breakfast shifts start from 0615 and a finish up to 1500 or Earlier. Evening shifts start from around 1445 up to 2300. Uniform, full training and meals on shift are provided.
What you will be doing
- Delivering a great customer service at every stage of our customer journey
- Listening to customers, managing any requests or issues with genuine warmth and interest
- Working together with your colleagues to deliver consistently great customer service – writing a clear handover for the next shift
- Learning about what is happening in your hotel and the local area and sharing this with the rest of the team and customers
- Keeping customers safe by following health and safety procedures, including regular fire and safety walks during each shift
- Following cash and banking procedures
- Serve customers in our Bar & Restaurant area, upselling where possible
- Clearing tables and resetting for the next customers
- Filling up the fridges with stock and ensuring stock rotation is done
- Following shift procedures and ensuring all relevant documents are filled in
- Promote the food and drinks offering to customers from our bar-cafe menu and up sell products for each order
- Pre-empt problems before they arise and resolve promptly when they do
- Setting conferences/Weddings and function rooms
What we’ll expect from you
To succeed in this role, you will need to demonstrate a genuine passion for customer service and be comfortable working in a team. You will be confident dealing with customers and recognizing opportunities for additional sales.
What you can expect from us
Being part of one of the World’s Largest Hotel Chains, Campanile belongs to the Louvre Hotel Group. We value our people and by doing so run internal training modules to Encompass our teams. To put our guests first at all times.
“Do, Dare, Dream”
This is the Louvre Hotels Group motto. Those three words summarize the way we see things and the way we act.
Do…Action, being hands-on, tangible matters, a culture of “doing”… such are our daily drivers, inspiring us to act fast and correctly, always keeping in mind the need for exemplary service, the symbol of our strength and of our individuality.
Dare…Through the wealth and variety of our brands, through our management and operating process, we continue daring and boldly inventing, while holding on to our agility and our challenger’s spirit.
Dream…The determination to go forward, to grow and to break free is always in the back of our minds, and it contains a touch of dream, not to say idealism, projecting us into the future and giving us a head start.
Job Type: Part time / 0 hour contract
Job Type: Permanent
Benefits:
- Discounted/free food
- Overtime Pay
Job Types: Full-time, Part-time, Zero hours contract
Part-time hours: 26-32 per week
Salary: £10.42 per hour
Shift:
- 8 hour shift
Work Location: In person
