Fleet Controller - Knightsbridge, London Knightsbridge
Job description
Fleet Controller - Knightsbridge, London
Job Type: Full Time
A fantastic opportunity has arisen for an experienced and passionate Fleet Controller to join the Fleet Services team at Maybourne Hotel Group.
Maybourne Hotel Group owns and manages Claridge's, The Connaught and The Berkeley – three of the most renowned hotels in London. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
As a Fleet Controller for Maybourne Hotel Group you will be representing The Berkeley, Claridge’s and The Connaught. Based at The Berkeley, you will be managing the bookings and allocating jobs to our chauffeurs via our Maybourne Fleet reservation system as well as sometimes providing chauffeur services to the complete satisfaction of our guests. You will also be monitoring and facilitating the maintenance of the cars.
Main responsibilities of the Fleet Controller include, but are not limited to:
- Managing Chauffeurs.
- Allocate jobs to Chauffeurs.
- Perform quality checks on both jobs and cars.
- To maximise Chauffeur and vehicle utilisation.
- Dealing with subcontractors and allocating their work, whilst monitoring that their service consistently meets Maybourne standards. Monitoring and facilitating the maintenance and upkeep of our fleet of cars, including safety checks, repairs, licensing, cleanliness, and any other aspect as directed by line management.
- Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.
Successful candidates for the Fleet Controller will demonstrate genuine dedication to Maybourne Hotel Group and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.
Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:
Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.
Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Free online GP video consultations. Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- 24-hour employee assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
- Instant employee recognition and award programme with generous prizes.
- Employee of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne Hotel Group.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars. 50% Food and Beverage discount* across the Maybourne Hotel Group.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
