Fleet Assistant Victoria, England
Job description
Fleet Assistant – London
Hours: 40hrs per week,5-night shifts per week, across Monday to Sunday
Salary: In line with London Living Wage
Company Overview:
We’re Zipcar, the world’s largest car-sharing company, and we’re looking to add new talent to our team.
Today, Zipcar provides hundreds of thousands of people with a viable alternative to traditional car ownership saving them money, time and headaches. Zipcar members in cities across America, Canada and the UK are making the decision to live car free and enjoy the convenience, savings and environmental benefits of having “wheels when you want them.”
As we continue to grow we’re looking for talented, passionate people with great ideas to join the family in our UK office. We aim to create an environment that is as supportive, diverse and fun as our brand. If you’re results-oriented, dedicated, and ready to contribute to an unparalleled experience for our community of forward thinking members, we encourage you to apply.
Role Overview:
We are for looking for a trustworthy, hardworking and reliable individual to join Zipcar in the role of Fleet Associate (Night). The Fleet Operations Team is the first point of contact for any issue involving a vehicle – we’re responsible for ensuring that every member booking a Zipcar will turn up to find a clean, roadworthy vehicle in its correct location. When anything involving a vehicle goes wrong, we act fast to minimise the negative impact on members, vehicle downtime and costs. You will be attending to Zipcars across London and completing a variety of logistics and maintenance tasks to ensure that vehicles are ready for members.
Duties and Responsibilities:
- Carrying out Safety and Readiness checks
- Distributing permits, vehicle collateral and other materials
- Test driving vehicles and reporting back to the Fleet team with observations and findings
- Moving vehicles between bays, including between London and other UK cities
- Basic vehicle maintenance, to be carried out roadside at night. Including – charging batteries, plugging in electric vehicles, replacing tyres, wing mirrors, wiper blades, fuses and bulbs.
- Reacting to urgent requests for assistance from the office night team
The ideal candidate will have the following skills:
- A good understanding of basic vehicle maintenance and a working knowledge of London geography
- Experience driving and working in London
- Confidence working independently, without daily contact with other team members
- Ability to identify, prioritize and focus on critical tasks. Work individually as a self-starter and a self-motivated team member
- Confidence to make judgment calls on the best course of action, weighing up cost and member experience, often alone and under pressure
- Strong written and oral communications skills with a good grasp of the English language
- Flexible and accommodating in the face of a changing workload and able to come up with creative solutions to new and existing problems
- Held a full driver’s license for a minimum of 2 years, with no more than 3 points.
Great rewards for great work:Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers.We offer:
- 33 days holiday inclusive of bank holidays
- Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
- Employee discounts on car rental across Avis Budget Group (including Zipcar).
- Opportunity to earn monthly commission
- Pension
Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world’s leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly and months-long reservations. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.Apply Now!LondonUnited Kingdom
Job Type: Full-time
Work Location: In person
