First Contact Advisor Remote
Job description
Please highlight what it is you are looking for on your CV or cover letter. Thanks.
TRAINING START DATE: June 2023
100% remote home working role. Healthcare Triage Customer Support Worker needed.
We are currently recruiting for a First Contact Advisor to provide primary care support by answering inbound calls to patients at multiple GP surgeries nationwide.
We are looking for individuals, preferably with NHS experience, who can confidently take patients through a medical telephone triage, accurately and efficiently. Someone who likes to be pushed to their limits, enjoys a fast paced work environment, all with the benefits to work from the comfort of your own home.
Paid training is provided.
Hiring now.
Shift patterns: Multiple positions available - shifts are 8-1.30 pm / 1-6.30 pm.
Hours: Temporary contract with potential for permanent after 3 month probation period. Current availability for up to 25 hours per week.
Salary: up to £11/hr.
Who we are looking for:
- Do you have experience of working in a 111 setting or fast paced call handler environment?
- Do you have a passion for healthcare?
- Are you reliable?
- Do you have a quiet working space, secure internet connection, headset and a computer?
- Are you IT literate?
- Are you able to communicate effectively?
- Are you looking to be challenged, where no day is the same?
- Are you determined and resilient?
- Do you have fast and accurate typing skills at 40 words per minute?
If yes, then you may be the next member of the LineIn team!
Please provide a cover letter telling us why you should be a member of the LineIn family, when you can start, the hours / days you can work. Any CVs without the provision of a cover letter WILL be discarded.
Who we are:
We are a young start-up, who are growing rapidly and despite the challenges of remote working we are a well supported, diverse and vibrant team.
Job Types: Part-time, Permanent, Temp to perm
Part-time hours: 25 per week
Salary: £10.50-£11.00 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Phone triage: 1 year (preferred)
- Call handling: 2 years (required)
- NHS: 1 year (required)
Language:
- English (required)
Shift availability:
- Day shift (required)
Work Location: Remote
Expected start date: 05/06/2023
