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About Us

Receivables comprises four closely linked operational teams: Financial Transactions Support Group (“FTSG”), Collections, Inter-territory Receivables and Cash Allocations. Between our 4 teams, we cover a broad and pivotal section of the client engagement lifecycle - from creation of the job code through to allocation of the client payment. Our 40+ strong team is based predominantly in Southampton and Birmingham, with a small contingent in Belfast, London and within the firm’s Shared Delivery Centre in Poland.

The FTSG team provides essential financial transaction support to client engagement teams across two of the Firm’s Lines of Service - Deals and Consulting. The range of services delivered by the team includes job code creation, reporting, time, expenses, costs and billing. Strong communication and relationships play a vital role in delivery of these services.

Who we’re looking for:

We’re looking for an enthusiastic and aspiring individual to join our Receivables section, specifically the Birmingham-based FTSG team.

You’ll enjoy working as part of a team whilst building and maintaining strong working relationships with your internal stakeholders. A confident communicator, you’ll know how to organise your workload and manage your time effectively to deliver the highest standard of service in line with the Service Level Agreement (“SLA”).

Experience and awareness of broader finance functions would be an advantage.

About the role:

The key role of the FTSG Associate is to provide financial transaction support to client engagement teams within the business. You’ll be assigned specific areas and you’ll be responsible for the processing of transactions relating to client engagements or projects within those areas; including job code creation, reporting, time, expenses, costs and billings.

You’ll work collaboratively with local finance teams and other key stakeholders and you’ll be a key communication point with regard to engagement related financial transactions.

Comprehensive training and on the job coaching will be provided to develop your skills and enable you to deliver a valuable service to our internal clients and stakeholders.

Routine activities & responsibilities include:

• Process the following transactions upon request from stakeholders via the online ticket based system - all in line with relevant guidance and in adherence with the firm’s protocols:

  • 
    Create new job codes

  • Process a range of amendments to existing job codes

  • Raise invoices and credit notes

  • Provide a range of reports, both one-off and scheduled

  • Process timesheet entries and amendments against corresponding job codes

  • Process revenue allocations for client engagements across multiple areas

  • Liaise with other key internal support functions to ensure adherence to relevant policies and procedures

  • Manage your time effectively to ensure delivery in line with SLA

  • Build and maintain effective working relationships with key stakeholders in your assigned areas

  • Own your digital upskilling and engage with the firm’s online learning & development platform to develop your core skills

Essential skills & experience:

• Excellent Communication skills - written & verbal - with ability to interact confidently and professionally at all levels

• Strong interpersonal skills - able to build and maintain trusted relationships with clients and colleagues

• Able to work to deadlines and be agile & flexible in approach

• Self-motivated; takes ownership of portfolio / assigned tasks

• Strong numerical and analytical skills

• Strong accuracy and attention to detail

• Reliability in customer service and problem-solving skills

• Educated to A level standard and have GCSE Maths and English at grade C or above

• MS Suite (Excel, Word intermediate) and / or Google Suite (Sheets, Docs, etc.)

Desirable:

• Prior experience within a finance environment or role would be an advantage
  

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