Job description
If these are values you share, we would love you to join our team.
The Role:
As a Programme Manager in the Transformation office you are responsible for working alongside the business to turn our strategic ambitions, laid out by our 6 Towers, into a set of achievable transformation activities.
In addition to accountability for the delivery of projects within the Finance Tower, the role, working alongside the Tower sponsor (management board member) will own the road-map and advise on the approach to change with the function for all projects.
Alongside delivery responsibilities, the individual will have responsibility for contributing to the continuous improvement of the operating practices within the TMO as well as supporting the programme teams across the business methodologies, tools, processes to execute effectively. This includes understanding the full transformational change agenda at a macro levels and therefore identifying and managing the key links among the initiatives, as well as forecasting and tracking resource requirements and schedule adherence.
Duties & Responsibilities:
Designs programmes for transformation and oversee delivery of complex finance programmes.- Manage the overall transformation milestones, resource planning, finances and tracking.
- Maintains integrated view of all projects in transformation program, including realisation, risks and benefits capture at the initiative level.
- Engage in commercial discussions and resolutions with delivery partners.
- Manage vendors and partners throughout delivery and engage in escalations and issue resolution as appropriate.
- Coordinate the development and progression of risk mitigation recommendations and Lead cross functional change programmes.
- Plan and forecast the resource requirements needed to support the transformation and assist the business in planning for execution.
- Ensures inter-project communication and integrated execution while managing the pace of decision-making.
- Makes recommendations on initiative prioritisation.
- Provide methodologies, tools, and processes to the initiative teams.
- Provide and coordinate training to execute the program effectively.
- Provide expert delivery support, as required (focused on integration oversight, portfolio, critical path and resources).
- Identification and pro-active management of inter-dependencies between initiatives.
- Successful delivery of projects as required.
- Creates appropriate measurement systems (linked to KPIs) to demonstrate progress and achievement of transformation goals.
Brand:
Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Skills & Experience Required:
Proven experience in delivering large and complex finance projects and programmes such as ERPs and FP&A tools.- Strong financial management and analysis skills, including experience with finance processes and system.
- Have a reputation for delivery that reinforces the sense of urgency that must be conveyed.
- Possess strong data and analytical skills, which are necessary to track the projects and portfolio.
- Be personally disciplined to maintain absolute commitment and consistency in tracking and reporting, and have the authoritative presence to hold the initiative leaders to the same high standards.
- Experience in tracking and reporting on complex projects and eliciting from teams the factual (performance) data and the expert opinion (experience) on how their project is progressing. Identify the training, development, and coaching needs of project participants and ensure that education and support resources are available.
- Maintain an awareness of the inter-dependencies between initiatives and projects and be capable of assessing the implications of any changes, delays, or shifts in priority. Responsibility for ensuring that information is shared, and appropriate dialogues take place when changes occur.
- Understand the Change Execution Risk Framework and the patterns in the risk profile at different stages in a project life cycle.
- Specialist knowledge and skills for luxury retail preferred.
- Certified in delivering projects and programmes (Prince2, MSP).