Field Service Engineer - UK London, England
Lutron Electronics Co., Inc
Full Time
London, England
35751 - 44744 GBP ANNUAL Today
Job description
Overview:
Field Service Engineer - UK
Overall Job Purpose
Support Lutron’s commercial and residential business by travelling to our customer job sites.
Responsibilities:
- Deliver exemplary customer service to Lutron customers in the field.
- Support Maintenance Contract sites across the UK
- Upselling of post Occ services
- Become proficient in servicing, troubleshooting and repairing Lutron Systems while following field service procedures.
- Coordinate with on-site contractors, lighting designers and facility managers to ensure proper system installation and handover.
- Sell Lutron’s service products, such as service contracts, and system upgrades
- Participate in Customer Education sessions
-
Stay aligned to Lutron’s culture and values
- Be Passionate
- Be flexible and adaptable to changing markets
- Be innovative thinker
- Be Customer focused
- Be ethical
1. Degree in Electrical Engineering, Electronics or Computer Science (not essential)
2. 3 - 5 years Electrical and construction site experience
3. 3-5 year hands-on Lighting/AV commissioning experience
4. Knowledge in lighting controls, building management systems or computer networking is required
5. Strong problem solving/fault finding skills
6. Ability to travel frequently (30%)
7. Proven ability to work independently with minimal supervision, self-motivated
8. Excellent communication and organizational skills
9. Valid Driver’s license
10. Fluency in English
Lutron Electronics Co., Inc
https://lutron.com/
Coopersburg, United States
Mike Pessina
$1 to $5 million (USD)
1001 to 5000 Employees
Company - Private
Electronics Manufacturing
1961
