field service engineer Crawley, West Sussex, South East England, England
Job description
Red Sky are currently recruiting for a Field Service Engineer to join one of the top 5 vehicle manufactures in the UK. Covering the Crawley area, you will be responsible service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime. Carry out PAT and lifting equipment inspections. Ensure all site health & safety and PPE rules are maintained and always observed.
Package
- Hours 0800 - 1730 (Mon-Fri)
- 1 in 6 on call required for out of hours
- Salary £31,350- £36,000
Role and Responsibility
- Servicing, maintenance, and repair of materials handling equipment including forklifts, side loaders, reach trucks
- Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work
- Providing a best-in-class customer experience for our business customers
- Book all Planned Maintenance with Customer
- Agree workload with Field Service Team Leader prioritising as below
1. SG Fleet
2. Chargeable Services
3. Key Accounts i.e. National Accounts, Regional Major Accounts
4. Support Patch Engineers
- Ensure all chargeable services are completed by the 16th of each month
- Ensure all fleet servicing is completed by the end of the month
- Ensure daily telephone contact with Operations Controller to cover specifically:
1. Service completion
2. Estimate requests
3. Damage requests
4. Clearing out WIP
- Carry out lifting equipment examinations, as and when required. Liaise with Field Service Team Leader.
- Carry out PAT testing, as and when required. Liaise with Field Service Team Leader.
- Other tasks as directed commensurate with the efficient running of the organisation within the skills and capabilities of the individual and as required from time to time.
Job Requirement
- Experience in servicing, repair or maintenance of materials handling equipment (MHE), construction plant, agricultural machinery or powered access equipment (MEWP), or Forklift trucks.
- Knowledge of automotive, mechanical, electrical, and hydraulic systems and components
- Excellent customer service skills
- Relevant technical qualification would be advantageous
Job Types: Full-time, Permanent
Salary: £31,350.00-£36,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
- Overtime
Experience:
- MHE Maintenance: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: On the road
