field service engineer Aldershot, England
Job description
Field Service Engineer | Ash Vale, Surrey | Monday to Friday 8.30 a.m. to 4.30 p.m | £30,000 - £45,000 per year, depending on skills, experience, qualifications and overtime
Our client is a global supplier and technology leader of advanced thermal processing equipment solutions in the electronics manufacturing market. The company’s high-performance convection reflow ovens are used in the production of SMT-printed circuit board assemblies and in semiconductor packaging processes.
In this role, you will support all technical field aspects of aftermarket activities for all company products worldwide. You will be responsible for responding to customer inquiries, problems, and basic training requirements; ensuring timely resolution and exceeding expectations.
The ideal candidate will be expected to travel worldwide (mainly Europe), providing installation, operation and basic maintenance training on the installed equipment or as required.
The successful candidate will earn £30,000 - £45,000 per year, depending on skills, experience, qualifications and overtime worked. The details to the basic salary and potential earnings will be discussed during interview.
This is a fantastic opportunity to join a global company.
Are you the right person for the job?
- OND/HND electrical/mechanical engineering or equivalent engineering qualification
- Experience in electrical, electronics, or mechanical engineering discipline
- 5 years of experience installing and maintaining complex electromechanical equipment at customer sites
- Strong troubleshooting skills for electrical and mechanical systems, including plumbing and pneumatic systems
- Understanding of Programmable Logic Controller (PLC) programs
- SMT process manufacturing experience desirable
- Previous travel experience an advantage
- Full UK driving licence
- Strong electrical and mechanical skills with in-depth troubleshooting background
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Strong oral and written communication skills needed
What will your role look like?
Your essential duties and responsibilities will include
- Provide initial and ongoing support of BTU equipment at customer sites with limited support and supervision
- Perform all installation and acceptance testing required to ensure the equipment is performing to customer and BTU specifications
- Perform Health Checks and calibrations
- Provide corrective and preventive maintenance support on BTU's furnaces and ovens.
- Provide installation, operation and basic maintenance training on the installed equipment or as required
- Report all activities to the identified Lead Technical Person/Engineer for the site by utilizing specified documents such as Field Service Reports, Start-Up Checklists and Installation Quality Reports as appropriate for the job
- Complete all required paperwork as dictated by BTU and Customer Service policies and procedures on a timely basis
- Strictly adhere to all BTU safety policies
What can you expect in return?
- Overtime is payable for hours required to be worked outside of the core hours
- Overnight allowance is paid for any nights away from home for business purposes
- Eligible for ad hoc bonuses as and when they arise
- A company car will be provided
- A company credit card will be provided for business expenses
- Holiday entitlement is 20 days per annum plus statutory days
- After successful completion of the 3 month probationary period, the successful candidate will be auto-enrolled into the pension scheme and will also become eligible for health and life insurance cover under the company’s schemes
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Job Type: Full-time
Salary: £30,000.00-£50,000.00 per year
Ability to commute/relocate:
- Aldershot, GU12 5RT: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: BFIFR-001
