Field Service Engineer

Field Service Engineer High Wycombe, England

Alpha Schools
Full Time High Wycombe, England 40355 - 25379 GBP ANNUAL Today
Job description

We are currently looking for an IT Field Service Engineer to join our forward-thinking organisation, at a time experiencing a high period of growth. You will be working for one of the UK’s largest operators of independent schools, as part of the Central IT Team from our Head Office in High Wycombe.

The successful candidate will have a good understanding of computer hardware and basic networking knowledge and troubleshooting methods.

Contract Type: Full time, Permanent, Monday to Friday, 8:30am - 5:30pm

Benefits: Wellness Programme, Early Finish on Fridays, 3 x Annual Salary - Company Life Assurance, On-Site Parking, Company Pension, Company Sick Pay

Salary: Depending on experience and skillsets

Start Date: Immediate start available

About Alpha Schools

Alpha Schools was founded in 2003 and has quietly grown to be one of the largest operators of independent schools in the UK.

Unusually, we like to keep a low profile as we believe that each school should retain its own distinct character and history, rather than simply becoming part of a corporate homogeny. For this reason, you will find little online about Alpha Schools.

About the Position

The responsibilities of the IT Field Engineer include, but not limited to:

  • Implement new systems and upgrade existing systems
  • Support current infrastructure, ensure return on investment
  • Resolve IT system issues and problems
  • Provide helpdesk support to Schools
  • Document work processes and update knowledgebase
  • set up new equipment’s and upgrade existing systems, carry out on-site maintenance to prevent future problems
  • Log and prioritise faults and queries
  • Fix faulty equipment and testing systems and put back-up systems in place
  • Regularly check equipment like printers, projectors, and IT networks

About you

We are looking for someone who:

  • Has full Driving Licence and Car and can travel to various sites as support requires work to be undertaken at Schools in group.
  • Has good interpersonal skills, both face to face and over the telephone
  • Strong sense of awareness and willingness to learn
  • Can work without close supervision in accordance with company guidelines
  • analytical thinking and problem-solving skills
  • Has a strong understanding of Microsoft operating systems, particularly Windows 7 and Windows 10
  • Educated at Degree Level in IT related streams is preferred

If you feel that this post may be of interest to you, we warmly welcome your application. If you require any additional information, please do not hesitate to contact us.

Once you have submitted your application, we will send you an Application Form to complete. We reserve the right to close the vacancy early and arrange interviews before the closing date according to response levels.

Alpha Schools is committed to safeguarding and promoting the welfare of children. Applicants for ALL jobs will undergo appropriate child-protection screening including checks with past employers and the Disclosure and Barring Service (DBS) check to enhanced level, costs are covered by the company. This role is exempt from the Rehabilitation of Offenders Act 1974 and the Amendments to the Exceptions Order 1975, 2013 and 2020

Job Type: Full-time


  • Company pension
  • On-site parking
  • Referral programme
  • Sick pay
  • Wellness programme


  • Monday to Friday

Ability to commute/relocate:

  • High Wycombe, Buckinghamshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • To be considered for the role, based on the Job Description, please specify how your skills set match the role requirements?


  • Bachelor's (preferred)


  • Technical IT Support: 1 year (required)


  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Willingness to travel:

  • 75% (required)

Work Location: In person

About Alpha Schools

Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District

Field Service Engineer
Alpha Schools
High Wycombe, United Kingdom
Unknown / Non-Applicable
1001 to 5000 Employees
School / School District
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