Job description

At The Housing Network we believe that when vulnerable people have a good home and a helping hand, they become more independent and less reliant on local authorities and that is exactly what we aim to achieve.

We partner with local authorities and other organisations and provide good quality, safe places for people to live. We understand that each situation and resident is different, so we work hard to provide the right homes quickly that ensure each individual is looked after well. Whether the need is temporary, supported shared, or more specialist accommodation, all of our properties meet the same quality standards, are well looked after and have a 24/7 maintenance service that fixes problems day or night.

Our employees are a reflection of the social value that is at the core of what we do and every role plays a critical part in delivering a first class service.

Job Overview

The Housing Network is a vibrant property company offering nightly accommodation nationwide. We require a reliable field-based property manager within accessible distance to Northamptonshire to help facilitate the moving in and out of our clients. A forward-facing role and excellent communication skill a must. A vehicle will be provided and a clean driving licence is required.

Responsibilities & Duties

• You will be responsible for meeting and greeting tenants at a pre-arranged time and showing tenants the properties facilities.
• Conducting check out reports and collecting the keys once a tenant vacates a property.
• Conducting periodic property inspections, reporting any issues back to the head office.
• Ability to deal with complex and vulnerable clientele.
• Lone working role with a flexible approach is a must together with a love of driving.
• Allowing access for contractors and councils.
• Recording meter readings and facilitating meter top ups.
• Ability to follow daily instruction from the office in order to meet deadlines.

Personal Characteristics

Skills

• Confident communicator with excellent written and verbal communication skills
• Extremely well organised
• Able to work well under pressure
• Good at multi-tasking
• The ability to prioritize

Behaviour

• Methodical in approach to ensure everything is done accurately and comprehensively
• Resilient and able deal with people who are complex and sometimes challenging
• Keen to support colleagues and ensure business is working cohesively and to the same objectives
• Keen on strong compliance culture
• Adaptability and being prepared to help out if circumstances require
• We would expect you at all times to:
• act with integrity
• act with due skill, care and diligence
• act with professionalism
• be open and co-operative with colleagues
• act with compassion to those both within the Company and those who we support in the accommodation

Successful applicants will be subject of DBS check

Job Types: Full-time, Permanent

Salary: £27,500.00-£29,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company car
• Company events
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Northamptonshire: reliably commute or plan to relocate before starting work (required)

Experience:

• Property Management: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: On the road