Field Engineer Birmingham, England
Job description
Location: Birmingham to Stoke-on-Trent corridor (DY, B, WV, WS, TF, ST postcodes)
Permanent: Full time - 37.5 hours per week
Salary: Competitive + Benefits
Our network operations teams ensure our customers remain connected to their Vodafone services 24/7, constantly monitoring and enhancing network performance. Be part of Vodafone UK Technology Operations, the team that uses the latest technology and analytics to constantly improve customer experience.
What will you be doing?
You will play an integral part of the Vodafone Field Engineering team, performing installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions. You will also install, commission and maintain the Vodafone network, products and services to agreed Vodafone standards and service levels without compromising safe working practices.
Responsibilities
Install, commission and maintain the Vodafone network, products and services to agreed Vodafone standards and service levels without compromising safe working practices- Follow our Vodafone HSE Absolute Rules, without exception
- Communicate with internal and external customers in a professional and timely manner
- Identify opportunities for continuous improvement and challenge existing processes and procedures in order to deliver operational excellence for our customers
Who are we looking for?
Formal telecoms/electronic qualification or equivalent experience gained through previous roles.
- Hands on experience of the following telecoms technologies:
- Core transmission technologies e.g. SDH, OTN, DWDM and Ethernet
- Fibre and Copper cabling techniques
- Multi-Vendor CPE experience e.g Cisco, Juniper, ADVA
- Ability to work both in a team and on your own efficiently and effectively
- Ability to work in a focused manner under pressure to meet tight deadlines
- PC skills (IT Literacy)
- Valid / full UK / EU driving license (Category B)
- Excellent customer-facing skills
SC Clearance or eligible to apply is a must. 5 Years minimal within the UK.
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
