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Job description

JOB TITLE:

Fibre Field Engineer

REPORTING TO:

Fibre Field Engineering Manager

DIRECT REPORTS:

JOB LOCATION:

Regional – Home Based

JOB PURPOSE:

Field based role facilitating the maintenance and incident response for events on the OFNL network
Responsibilities
The Fibre Field Engineer primary role is to maintain and perform repair OFNL’s active and passive network. This position will also require participation in a call out rota attending faults or maintenance work during out of hours periods including weekends and public holidays.

• Provide on-site support for both Assure and Provide team functions in the Network Operations Centre
• Ensuring that all work is undertaken to a high standard of safety and technical quality by following all appropriate generic and specific method statements, work procedures and safety instructions.
• Attend broadband, telephone and TV reception service faults in customer premises.
• Act as first responder to OFNL incidents in your region.
• Diagnosing on site faults to identify root cause and implementing the desired fix in accordance to the Service Level Agreement.
• Perform periodic maintenance of network assets as required.
• Work safely at all times wearing relevant PPE that is supplied.
• Complete all relevant paperwork accurately to the desired standard and return within the communicated timeframe.
• Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off site in the Openreach underground access network (confined spaces).

Person Specification
Criteria

Essential

Desirable

QUALIFICATIONS

Full UK Driver’s License

CSCS Card

City & Guilds 3667-02

NRSWA certificate

Safety underground certificate SA002

Duct survey certificate S6

EXPERIENCE/
KNOWLEDGE

Experience of FTTH networks

Fibre Splicing within GPON network with splitters.

Fault finding on GPON network.

Able to use an OTDR to test and fault find.

GPON experience

Hands on experience in installation and commissioning of telecommunication equipment

ABILITIES/SKILLS

Self-motivated and enthusiastic.

Able to adapt to changing work practices and environment.

COMPETENCY LEVEL

Team Member (non-managerial)

Successful candidates may be required to undertake and DBS check and drugs and alcohol test.

Job Types: Full-time, Permanent

Salary: £37,506.00-£44,137.00 per year

Benefits:

• Company car
• Company pension
• Employee discount
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• Referral programme

Work Location: On the road

Reference ID: Fibre Field Engineer - Ipswich