Fares Policy Officer London, England
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Policy
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About the job
Job summary
We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
Are you looking for an opportunity to gain valuable skills to develop within the policy profession?
Do you enjoy a varied and interesting workload?
If so, we are seeking a self-motivated and ambitious individual to support our fares policy team, and we would love to hear from you.
Job description
You will be joining our Passenger Services Directorate responsible for setting the policy and strategic direction for rail passenger services, including implementing the Plan for Rail’s recommendations on a range of reforms.
As Fares Policy Officer, you will take a leading role on a range of activities and in responding to correspondence from a wide variety of external and cross-government stakeholders.
You will support the wider team in shaping and influencing policy and providing briefings to ministers. This role provides the opportunity to work collaboratively with colleagues from across the Department and the wider rail industry to help shape policy and resolve issues.
This is a fantastic development opportunity to learn about the policy profession and provides a challenging and rewarding opportunity to influence policy, work with a diverse range of partners and deliver real benefits for rail passengers.
Your key responsibilities will include:
- Working collaboratively with your team and across Rail Strategy and Services Group as a subject matter expert for fares policy
- Working with colleagues to develop, implement and deliver commitments in the Plan for Rail on fares and ticketing reform
- Providing high-quality briefings and advice to Ministers and Department for Transport senior leaders, and leading or contributing to parliamentary engagement and correspondence
- Working flexibly across Passenger Experience Policy team to support the delivery of other Plan for Rail reform commitments on fares, ticketing and retail transformation
- Supporting the work of the wider passenger experience policy team with contributions to briefings and advice to our senior leaders.
You will have the option to be based either in London attracting the London pay scale, or in Leeds or Birmingham attracting the national pay scale. Occasional travel may be required to attend meetings.
A minimum of 40% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance.
Person specification
About you
You will have excellent communication skills and demonstrate a high standard of drafting skills to effectively respond to correspondence and produce concise Ministerial briefings.
You will confidently engage with colleagues at all levels and enjoy building positive relationships to achieve objectives.
You will be highly motivated and enjoy taking the initiative to resolve problems, handle changing priorities and co-ordinate workloads against deadlines. You will welcome the autonomy within your role and display a proactive and responsive approach to supporting the wider team.
You will have the ability to grasp complex information quickly and help develop, implement and deliver effective policies.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
- Working Together
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.
Find out more about what it's like working at the Department for Transport
Things you need to know
Selection process details
How to apply
Candidates are required to provide written evidence for Communicating and Influencing, Managing a Quality Service and Delivering at Pace.
After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55pm on 26/03/2023. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
The sift is due to take place by 31/03/023.
Interviews/assessments are likely to be held week commencing 17/04/2023.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- an interview
This interview could be conducted online via Teams or face to face at one of our offices. Further details will be provided to you should you be selected for interview.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How we hire page of our DfT Careers website.
Before submitting your application, we encourage you to visit our Recruitment in detail page of the DfT Careers website. You will find detailed information about the entire recruitment process and what to expect when applying for a role in the Civil Service.
Throughout this job advert there are links to the DfT Careers Website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Job contact :
Recruitment team :
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
