Facilities Supervisor Birmingham
Job description
Avaliable Job Today ETC Venues, London’s premier conference and events venue company, is looking for an exceptional Facilities Supervisor to join one of our award-winning venues. This is an excellent opportunity for an hands-on, quality-focussed Facilities Supervisor who will have first line responsibility for the delivery to the highest standards of client care.
Who are we?
ETC Venues is a collection of non-residential city centre venues for trainings, meetings, conferences and events. We are a fast growing challenger brand that loves great customer service, contemporary design, edgy communication and outwitting our larger rivals. We are really proud that we have continued to honour our founding principles to do the simple things well.
Overview:
To be responsible for ensuring a high standard of client service throughout the venue by creating a clean, safe and comfortable environment at all times.
Key Responsibilities:
Facilities & Operations:
- To ensure that all maintenance checks are being carried out throughout the venue on a daily basis.
- To ensure that all faults and maintenance issues are logged via the correct channels.
- To carry out minor reactive maintenance tasks.
- To monitor the work of external contractors, obtaining quotes, scheduling and agreeing and following up visit dates.
- Support the Venue Manager with monitoring and co-ordinating planned maintenance activities.
- To be responsible for controlling all room temperatures through the Trend 963 BMS.
- To be responsible for waste removal from the venue ensuring that recycling targets are exceeded on a monthly basis.
- To ensure that security procedures are adhered to, particularly in respect to the closing down the venue each day.
- To manage key access both externally and internally within the venue.
- To make sure that an inventory of equipment and furniture is maintained.
- Check the venue is on a day- to-day basis to ensure fully prepared for the following day.
- Ensure bathrooms on Floors 1 & 2 are checked at regular intervals throughout the day and deficiencies reported to Landlord.
Health & Safety:
- To represent the venue as a health and safety officer/fire officer ensuring that all mandatory checks/ fire alarm tests and evacuation drills are carried out as per the safety regulations.
- To support the Venue Manager in ensuring all statutory procedures are carried out and documentation is kept up to date
- To support the Operations Manager with all relevant Risk Assessments including Fire, HACCP, and COSHH.
- To manage the H&S Standardised Documentation ensuring all records and certification are in date.
Personnel:
- To develop a good working relationship with both internal and Landlord contractors.
- To support the Central Sales Team working from the Birmingham venue office.
Customer Service/Communication:
- To support the Venue Manager in ensuring that meeting rooms are set up as required and to a high standard for all events taking place within the venue.
- To ensure effective communication with Venue Manager in respect of client services.
General:
- To be available for staff updates and company events.
- To be available for weekend and evening work where necessary.
- Effective opening and closing of the venue.
- And any other reasonable ad-hoc request made by the Venue Manager or Director of Operations
Experience Required:
- Experience within a client facing role
- GCSE Maths and English (or equivalent)
- Microsoft Office including Word and Excel
- Working knowledge of Statutory Health and Safety Legislation (desirable)
What we can offer you?
- Personalised one-to-one training
- Annual pay reviews plus non-contractual company bonus
- 25 days annual leave plus bank holidays, and company sick pay
- Life insurance and NEST pension scheme
- Subsidised fitness membership
- Interest-free loan for rail season tickets & further education
- Uniform provided
For more information, please visit our careers page - https://www.etcvenues.co.uk/about-us/work-for-us
To view our job application privacy notice, please visit: https://www.etcvenues.co.uk/job-applicant-privacy-notice
Job Type: Full-time
Salary: £27,000.00-£30,000.00 per year
Benefits:
- Cycle to work scheme
- Wellness programme
- Work from home
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Birmingham City Centre, West Midlands: reliably commute or plan to relocate before starting work (required)
Experience:
- Facilities: 1 year (preferred)
Work Location: In person
Reference ID: Facilities Supervisor - Brimingham
