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Facilities Manager

Location: Medway, GIllingham

Hours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.

Salary: Competitive Salary (depending on experience), plus bonus and benefits

Keep Home Running

Are you experienced in managing a team to deliver high quality planned and reactive maintenance services in a property management environment, whilst keeping a customer focus? Then we have room for you in an exciting and varied new role, in a company that will recognise, reward, and grow your potential.

We are Unite Students, a progressive FTSE 100company and the leading provider of purpose-built student accommodation in the UK. We are looking for great people to join our Customer Operations team as Facilities Managers and help us provide outstanding service to the students who call US Home.

You will be responsible for managing our Housekeeping and Facilities teams to maintain a well-kept, safe, secure, compliant, and efficient environment across a cluster of properties, with support from the Team Leaders. This includes taking ownership of planned and reactive maintenance and housekeeping, and ensuring your team provide our students with a world-class and responsive service.

You will be able to:

• Articulate and advocate the organisations vision and strategic plans to your team to help deliver at a local level
• Take responsibility for the delivery of the planned maintenance strategy within your local cluster of properties
• Take responsibility for ensuring compliance with all relevant Health and Safety assessments and monitoring, ensuring compliance across the cluster
• Apply a consistent set of practices to identify team performance and gaps, build core competencies and improve overall employee performance
• Manage your own and your team`s workload and pressure, and adapt to evolving situations by seeking alternative approaches

• Assist the facilities engineering team in keeping our properties in excellent condition.
• Conduct regular building checks to make sure that our buildings are clean, safe, and secure
• Help us deliver on our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets to do so

What we`re looking for in you:

• You will be able to confidently lead your team to maintain exceptional customer service
• You will have experience working within soft or hard facilities management
• You are able to manage the competing demands of compliance and delivering world-class experience for our students
• You remain calm and focussed, even in difficult or pressurised situations
• You are detail-orientated, nothing escapes your eye

• You understand and respect the diversity of others` cultures, beliefs, and backgrounds

We will provide you with:

• A market competitive salary and benefits package
• Excellent training to support your learning and development
• An opportunity to grow your skills in a supportive and collaborative environment.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.