Facilities Coordinator - London Battersea London, England
Apple
Full Time
London, England
10.56 - 12.04 GBP Today
Job description
Summary
Posted: Dec 16, 2022
Weekly Hours: 35
Role Number:200449107
Come join our Real Estate and Development group. You will have a meaningful role in transforming spaces into our corporate offices, stores, and product development centers. You’ll also help locate, develop, and lead these properties around the world. Our goal is to ensure those workplaces also run smoothly, so everyone at Apple can focus on what they do best. Join us, and together, we’ll make it possible for Apple’s physical spaces to reflect the same simplicity and style as our products. A Facilities Coordinator is the culmination of all the skills and resources with facility management and Corporate Real Estate (CRE) knowledge. The incumbent has a strong emphasis on running multiple tasks critical to operations including, corporate compliance, and general operation administration. The Facilities Coordinator is a key team member to ensure successful service delivery of the facility demands and related responsibilities. This person would handle offices in London and report to the Real Estate & Development Facilities Manger at Battersea Power Station
Key Qualifications
- Provide general overall facility management services, including continuous monitoring of office/facility
- Ability to travel across UK when the job demands it
- Support the UK Site Lead in project-related tasks
- Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
- Follow up with clients to ensure customer satisfaction
- Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
- Remain knowledgeable regarding all operational aspects of building systems
- Coordinate with outside contractors for the service and repairs of equipment
- Follow protocol for effective building-specific maintenance and safety procedures
- Maintain on-going communication with contractors, client, and team
- Assist with site inspection within the assigned building portfolio
- Create work orders and assign work orders to the engineering staff, subcontractors, and vendors
- Report on open and closed work orders and check the status of open work orders with the assigned party
- Request, review, and submit work orders, bids, and proposals from vendors
- Assist in the monitoring and assessment of vendor performance
- Train vendors on work order and billing procedures
- Lead service and performance of vendors and landlords for timely completion of jobs
- Create and record appropriate written communication between all parties
- Schedule and document maintenance and repairs on building equipment together with other Facility-Team-Members
- Communicate frequently with client, landlords, and vendors to resolve issues and provide project status updates
- Provide process and procedures training and direction to new associates
- Coordinate special events in support of client
- Assist with measuring and reporting key performance indicators against service level agreements
- Provide facilities helpdesk services and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product
Description
- Communication - Initiative - Sense of Urgency - Multi-Tasking - Detail Orientated - Financial Knowledge - Time Management Skills - Team Orientation
Education & Experience
- A minimum of 3 years of work experience in Facility Management - Experience with data entry, reports, project management - Prior experience working in the facilities/property management, commercial real estate, professional services or hospitality industries preferred
Additional Requirements
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Apple
www.apple.com
Cupertino, United States
Tim Cook
$10+ billion (USD)
10000+ Employees
Company - Public
Computer Hardware Development
1976
