F&B Assistant Birmingham, England
Job description
Hours: Full-time, part-time and casual positions available
This is an exciting time to join our Hotel team, as we prepare for Birmingham to host the Commonwealth Games and we embark on our five-year vision to be a world-leading hospitality destination. Your role as F&B Assistant will be pivotal in supporting us to achieve our vision.
Through the delivery of outstanding food and beverage services in our bar, restaurant and meetings & events function, you will ensure that the guests are put at the heart of everything you do. You will be responsible for pro-actively and appropriately upselling to maximise sales, as well as supporting with the facilitation, preparation, cleaning and set-up of food and beverage areas, conferences, meetings and functions.
The main duties expected in the role include:
- Preparation and provision of food and beverage service to guests, in a courteous, pro-active and professional manner.
- Assisting in the preparation of mise en place for service as required, in accordance with Hotel standards.
- Upholding good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
- Actively promoting the F&B outlets and keeping up-to-date with the latest menus and offerings.
- Preparing cocktails and other drinks for guest, ensuring they are to the recommended legal standard and checking identification of customers to make sure they meet age requirements for purchase of alcohol.
- Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
- Ensuring that all food & beverage items are recorded in an appropriate manner in order that guests may be charged correctly, and to operate a cash bar as and when required.
- Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.
You should be a highly motivated individual with exceptional customer service and team working skills and with a genuine desire to provide exceptional service to every guest you meet. You should be reliable and flexible and be able to work early mornings, late evenings and weekends on a rota basis.
What we can offer you
Here at the Edgbaston Park Hotel, we offer some amazing benefits to our team, so alongside a competitive salary, we also offer discounted access to a world class sporting facility, staff appreciation week, annual awards evenings, employee of the month, complimentary car parking, free meals and much more...
The Hotel reserves the right to close the vacancy early, should a suitable applicant be recruited.
Work remotely
- No
Job Types: Full-time, Part-time, Zero hours contract
Salary: £10.57 per hour
Shift:
- 8 hour shift
COVID-19 considerations:
Touch points are regularly sanitised. Staff and guests are encouraged to wear face masks where social distancing cannot be maintained.
Experience:
- Hospitality: 1 year (preferred)
Application deadline: 27/03/2022
Reference ID: EPH/F&BA/0822
