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Job description

We're looking for a friendly, enthusiastic and well-organized person to join our dental reception. The ideal individual has strong interpersonal skills, and is capable of answering telephone inquiries while maintaining professionalism. This position requires a full range of administrative duties and light clerical work. We are looking for a detail oriented person who can be relied on to attend to details while working independently and collaboratively.

Responsibilities:

• Welcome and serve patients in a professional manner.
• Answer the phone and make appointments.
• Wash and sterilise instruments.
• Answer questions about treatment procedures and payment methods.
• Negotiate payment plans with patients.
• Handle confidential financial information.
• Use appropriate diplomacy when dealing with difficult patients or co-workers.

Job Types: Full-time, Permanent

Benefits:

• Company pension

Schedule:

• Day shift
• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Coventry: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person