Executive, F1 Hospitality Woking
Job description
At McLaren Racing, we're not just here to try to take the chequered flag. We're here to excite our fans, inspire our people and deliver for our partners. And we're also committed to evolving our sport, our industry, and our technology, too. We've moved fearlessly forward through almost six decades to become who we are today. We're taking the lead in creating a diverse and inclusive environment where everyone is valued, and where we can all be our best. We're shaping a culture that rewards performance. We're building a better world. The challenge You'll support the Formula 1 Hospitality team to deliver world class guest experiences globally for our partners, prospects and VIPs. Your role will aid ticket management, logistics, crafting key communications and admin as well as attending events where required to ensure successful event delivery. The Team You'll join the Brand Experience team and sit within F1 Hospitality reporting to the Senior Manager, F1 Hospitality with dotted lines to the others in the team who'll lead projects this role supports. The team are fast paced, determined and look to push boundaries in everything they do through continuous review and innovation to provide the best guest experiences possible. If you join the team, you must be relentless in the pursuit of better and always look for ways to improve and build efficiencies across working practices. While you'll have a focus on F1, you will also collaborate with those working on other championships to drive innovation, learning and broader development. Your day-to-day Work collaboratively as part of the cross functional Marketing team and wider organisation to support the planning, delivery and reporting on all elements of delivery pre-event, on-event and post-event and ensure consistency across championships. Assist with the continuous development of the guest experience at all events. Ensure that on-site duties and McLaren standards are maintained at each event, including health & safety processes by all parties including outside suppliers at events. Support the creation of marketing and guest communication materials, ensuring physical and digital assets are on-brand and contain accurate information. Manage ticket allocation, packaging, distribution and reporting of real time ticket sales status. Support the creation of accurate freight lists for items sent to each event and communicate to all parties. Track all gift stock throughout the year and report findings when requested. Feed into post-event reporting including debriefs, rights utilisation, guest and Partner surveys, event sustainability (plastic use, waste, travel emissions etc). Raise purchase orders for all F1 hospitality outgoings and track with the Finance department / wider team. Process invoices for all F1 hospitality ticket sales, in conjunction with the Finance department. Assist team with budget updates and monthly forecasts. Support the reporting of all sustainability metrics and implement processes for capturing relevant information to audit and continually assess and improve all operations. Constant review of processes against sustainable best practice and make recommendations to drive change. Maintain excellent working relationships with colleagues, Partners, industry stakeholders and suppliers. Monitor competitors and industry trends and report on potential future growth opportunities to ensure the continuous development of the guest experience at all events. Your story To join our race for performance, the following are essential: Fluent use of English Language required in both verbal and written. 2+ years' experience in the hospitality industry or similar with an interest in motorsport. Strong supplier relationship management. Aspiration to develop a career in global events. High level of attention to detail required. Clear understanding of how budgets work. Comfortable working with senior stakeholders and C-suite guests. Confident in dealing with challenging situations and relationships. Operate calmly under intense pressure. Interest or experience in sustainable event delivery and best practices. Work is generally performed within an office environment with standard office equipment. Frequently required to work weekends, work away from home and unsociable hours. When attending motorsport events, the candidate may be exposed to high levels of noise and some manual handling may be required. On event, the role requires long hours on your feet. What can McLaren offer? We strive to provide a fun, innovative, collaborative and open culture where everyone's input is welcome, and everyone feels part of our achievements. We work hard to create a culture of continuous improvement and support this with a proactive approach to management and personal development. McLaren Racing is based at the iconic McLaren Technology Centre on the edge of Woking. Our large campus includes a gym, swimming pool, restaurant and indoor and outdoor break-out areas, as well as direct access to park land. MTC is connected to Woking mainline station via regular shuttle buses, from which London Waterloo is a 32min train ride. We encourage hybrid working patterns to give you options to balance your home life and hobbies with your work, and offer a comprehensive package of benefits including private healthcare, car schemes, life insurance and generous pension contributions. McLaren
