Executive Assistant London, England
Job description
Our mission
Definitely not a sweet shop.
We're the tech company making insurance more accessible and more affordable for as many people as possible.
We’re proud of our journey so far. We’ve helped hundreds of thousands of customers get fairer cover, all while being rated excellent on Trustpilot. But we’re just getting started.
Over the next 2 years, we’re planning to help even more people by launching products and services across different sectors and countries
If you're looking for a challenge, our next chapter is set to be an exciting one
How we work
We've created a culture of trust which allows us to work autonomously without fear of failure, to challenge decisions, and be heard. It empowers us to drive our own careers and to move at unparalleled speed. And because we're treading new ground, we're all mastering new skills along the way.
Explore our Culture Handbook to find out more about life at Marshmallow, or read our blog!
The Executive Support Team
We’re looking for an Executive Assistant to support our Chief Insurance Officer and Chief Financial Officer by aiding in scheduling, helping plan events and keeping everything running smoothly.
This role will report to the Executive Assistant for our two co-CEOs & Founders.
What you’ll be doing
Taking ownership of complex diaries and schedules through gatekeeping and prioritisation
Managing email inboxes; highlighting relevant items to the CIO and CFO’s attention
Helping plan logistics and catering for onsite and offsite meetings - including regular team-wide meetings
Organising national and international travel; coordinating expense administration
Creating, formatting and editing documents, including presentation decks
Taking accurate minutes in board meetings; distributing agendas and board packs
Who you are
A whizz with diary management, actions and all things linked to Executive support
Adaptable by nature with a strong desire to work in a fast-paced, dynamic environment
Proactive and using initiative to find solutions
Hardworking, positive attitude and warm, friendly personality
Dependable, trustworthy and discreet
What we're looking for from you
Previous experience as a Personal Assistant / Executive Assistant, or similar. You will have experience of coordinating multiple administrative tasks and are ready to step up into a more challenging role involving C-Suite support
Ability to work sensitively and challenge stakeholders when necessary
An excellent communicator who is fluent in written and spoken English
Someone highly coordinated who knows how to get things done and thrives in a busy environment where no two days are the same
Knowledge of G-Suite and working experience with Macs
Willingness to travel to internationally to our offices in Gibraltar (around once per quarter)
Perks of the job
Flexible working - Spend 3 days per week with your team in our new collaborative London office. The rest is up to you! *If this arrangement doesn’t work, don’t let it hold you back. We’re always open to making reasonable adjustments if this is a barrier to you in any way. Let us know and we’ll talk about our options
Competitive bonus scheme - designed to reward and recognise high performance
Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes
Mental wellbeing support – Access therapy and mental health sessions through Oliva
Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset
Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches
Medical cash plan - To help you with the costs of dental, optical and physio (plus more!)
Tech scheme - Get the latest tech for less
Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!
Our Process
We break it up into a few stages:
Initial call with Lotti Cook, our Talent Acquisition Partner (30 mins)
Technical interview with Rhiannon Padmore, EA to CEOs, where you will discuss your experience in more detail (45 mins)
A culture interview to check that your work style fits our processes and values (1 hour)
A virtual coffee with our CIO (20 mins)
We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give personal feedback on each application.
Background checks
To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings. Feel free to ask our Talent Acquisition team if you have any questions about this!
Everyone belongs at Marshmallow
At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.
We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.
We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.
