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JOB DESCRIPTION

Core Responsibilities:

• Advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels
• Manage complex multi-leg travel arrangements within policy. Co-ordination of flights, trains, check in, VISAs, accommodation, and ground transportation logistics. Handle a multitude of frequent changes at short notice and prepare accurate travel itineraries
• Internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity
• Oversight of expense processing
• Ability to face off to wider support groups and partner with Business Management and other key business stakeholders cross LoB
• Ability to utilise internal systems, complete accurate data entry, produce reporting and collate information as required
• Oversight for distribution lists, technology usage and other administrational housekeeping
• Become integral part of business, understand changeable group priorities and business expectation
• Partnership with assistants cross LoB to provide coverage as required
• Additional involvement in PPT, projects and training for the right candidate subject to performance

Essential skills/experience

• Professional client handling, ability to build and maintain business relationships
• Full competency in diary management, can apply good judgment and understand competing priorities
• Strong, executive communication style both written and verbal
• Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travelers time and business costs
• Can demonstrate pro-activity and ownership within the role
• High level technical capabilities
• Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy
• Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
• Exhibits a positive, common sense approach and can drive forward seniors schedule for efficient time management
• Is flexible, willing, and receptive to change
• Has a high level of attention to detail and delivers high quality results
• Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation
• Is a strong team player and solution orientated
• Has potential to act as a role model to peers

Office based, London.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.