Job description
This is an exciting opportunity to join our new Executive Support Service within the Customer and Business Operations. This service has been formed as part of a review and has encompassed the support functions to senior managers for the whole of the Council into one multi-functional, comprehensive and flexible team.
The Executive Support function comprises of Business Relationship Managers, Team Leaders, Senior Executive Assistants and Executive Assistants. Collectively supporting Tier’s 1-4 of Cornwall Council’s Senior Leadership Team:
- Chief Executive
- Strategic Directors
- Service Directors
- Heads of Service
The structure of the Council consists of several directorates, each comprising a number of Services within. Directorates are led by Strategic Directors, Services are led by Service Directors, and within there are Heads of Service who oversee sub-services or teams. The senior managers although aligned to one of five Directorates work across the Council on many initiatives and outcomes that are detailed in the Council’s Business Plan.
As a member of the Business Support and Administration Team, Executive Assistants are assigned to a Service to support the Service Director and or Heads of Service(s). Working in collaboration with the team the position holder will support and cover team members. Cornwall Council has a diverse range of services it provides. Therefore, it is paramount that the role holder gains knowledge about the service area they are assigned.
With a good knowledge and understanding of the operation of the Council and awareness of the political sensitives of this working environment, Executive Assistants will provide an efficient and professional support service that is high quality.
The role is pivotal in working with the Service to help drive performance and improvement, and support leaders on successfully delivering the outcomes as outlined in the Council Business Plan and Service Plan(s) where these are in place. The post holder will be undertaking tasks and processes that are specialist to the Service supported.
The role will have a hybrid approach with home working and the attendance at a Council office as required.
About you:
You will have high level of competence, self-reliance and initiative to anticipate, progress and complete tasks within the area of responsibility. You will be competent in developing and maintaining positive working relationships with senior leaders and others across the Directorates and external agencies.
You will be confident in decision making and problem solving, as well as organising and facilitating actions required.
You will be educated to an “A Level” education standard or equivalent knowledge and experience with a clear understanding of the areas of work related to this post, including GCSE English and Maths. Experience in the use of Microsoft Office (including Outlook, Word and PowerPoint) and have experience within a Business Support and Administration type of role, preferably with experience of supporting management. Experience of diary management and, prioritisation and have problem solving skills.
We anticipate high levels of competence in embracing new ways of working with online applications.
This role may be subject to a Disclosure and Barring Service check (DBS).
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out about working and volunteering for us.
Your application will need to demonstrate how you meet the required criteria on the role profile marked ‘application form’. Please view the role profile here. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process
We are happy to talk about flexible working options.
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.