Job description
The Executive Secretary to the Associate Provost is responsible for professional management and administrative support for the operations and processes of the Provost’s Office or Associate Provost’s Office.
This individual will provide high quality professional services to students, staff, faculty, and external stakeholders. Additional responsibilities include semester and class scheduling, oversight of curricular changes from the Academic Council including setting up new courses in Banner.
Work with the Associate Provost and other offices to set academic calendars and schedule ESL and Honors classes. Work with the Admissions Office and the academic Departments to coordinate new students’ and transfer students’ class schedules each semester and assist with schedule changes during Freshmen Orientation.
Assist the Associate Provost with new Faculty Orientation including updating handouts and pertinent information. Assist with early enrollment and dual enrollment for high school students. Additionally, this individual is responsible for processing all Academic Exceptions from submission to a final decision.
Job responsibilities require the ability to establish and maintain effective working relationships with students, faculty, staff, and the public through strong interpersonal skills and communication.
A working knowledge of current technology and applications as well as ease in learning new software packages is required and knowledge of the Banner Student Information System is a must. Work activities are carried out independently, under general direction, working from established policies and objectives.
This position exercises sound judgement in prioritizing, planning, and organizing own work within time, process, and results requirements; determines processes and sequences to follow based on needs and urgency required by the circumstances.
Problems faced in this position are varied, often complex and confidential, requiring analysis, interpretation of the situation, and sensitive solutions.
This individual will provide high quality professional services to students, staff, faculty, and external stakeholders. Additional responsibilities include semester and class scheduling, oversight of curricular changes from the Academic Council including setting up new courses in Banner.
Work with the Associate Provost and other offices to set academic calendars and schedule ESL and Honors classes. Work with the Admissions Office and the academic Departments to coordinate new students’ and transfer students’ class schedules each semester and assist with schedule changes during Freshmen Orientation.
Assist the Associate Provost with new Faculty Orientation including updating handouts and pertinent information. Assist with early enrollment and dual enrollment for high school students. Additionally, this individual is responsible for processing all Academic Exceptions from submission to a final decision.
Job responsibilities require the ability to establish and maintain effective working relationships with students, faculty, staff, and the public through strong interpersonal skills and communication.
A working knowledge of current technology and applications as well as ease in learning new software packages is required and knowledge of the Banner Student Information System is a must. Work activities are carried out independently, under general direction, working from established policies and objectives.
This position exercises sound judgement in prioritizing, planning, and organizing own work within time, process, and results requirements; determines processes and sequences to follow based on needs and urgency required by the circumstances.
Problems faced in this position are varied, often complex and confidential, requiring analysis, interpretation of the situation, and sensitive solutions.
Duties and Responsibilities
Duty/Responsibility
- Communicates with students and various offices on- and off-campus to resolve problems.
- Ensure orderly work flow between and among offices related to student scheduling, academic calendars, academic exceptions, and curriculum.
- Posts minutes and forms to the intranet in a timely manner.
- Assist with early enrollment and dual enrollment for high school students. Work with P-12 school counselors and various offices on campus.
- Work with the Admissions Office and the academic Departments to coordinate new students’ and transfer students’ class schedules each semester and assist with schedule changes during Freshmen Orientation.
- Ensures all academic related-processes in Banner are functional and up to date each semester.
- Collaborate with the Registrar in the oversight and application of all curricular and policy changes in the Academic Catalog and in updating all information from various offices for the next academic year.
- Log and route Academic Exceptions to appropriate individuals and send final decision to student and Registrar.
- Other responsibilities defined by the Associate Provost and/or Provost to support the work of the Provost’s Office.
- Also complies with all Policies and Standards.
- Assist with other activities and duties assigned by the Associate Provost.
% of Time
100
Education/Knowledge
Minimum Education
Bachelor's
Required Licenses/Certification
Bachelor’s degree preferred, but significant, equivalent, work-related experience could suffice.
5+ years (preferred) work experience that provides the required knowledge, skills, and abilities to perform the job effectively.
5+ years (preferred) work experience that provides the required knowledge, skills, and abilities to perform the job effectively.
Required Skills
- Computer proficiency (Word, Excel, Banner, Argos, Outlook,) required, knowledge of web proficiency preferred.
- Person needs to be a self-starter, self-directed, detail-oriented, have the ability to multi-task. Strong interpersonal, organizational, phone and writing skills are required as well as an attitude of serving and putting others first.
- Preferred candidate should be a self-motivated, team-player who takes initiative and works well with others. Position requires independent actions utilizing defined policies, procedures, and deadlines.
- Individual must maintain a high degree of confidentiality while working with sensitive information.
Required Experience
Type of experience Needed
Experience using Microsoft Office Suite & Banner
Amount of Experience Needed (Months/Years)
More than 3 years
Type of experience Needed
Experience supporting an executive level position in higher education
Amount of Experience Needed (Months/Years)
More than 2 years
Posting Detail Information
Close Date
Open Until Filled
Yes
Additional Information
Concord University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1872 as a state Normal School to prepare teachers, Concord University (CU) is a public, career focused liberal arts institution located in rural southern West Virginia.
Concord University (CU) offers talented individuals a wide array of fulfilling career opportunities from entry through academic or administrative professional levels. To maintain an outstanding talent pool, we employ individuals regionally, nationally, and internationally to attract top candidates.
If you are looking for more than just a job, then I encourage you to browse our website and visit our job opportunities regularly. Learn more about Concord University and why it should be your first choice, not only for quality educational opportunities but also for exemplary employment.
Applications will only be accepted through Concord University’s online application site at https://jobs.concord.edu/. Review of applications will begin immediately and will continue until the position is filled.
Salary is commensurate with education and experience.
Concord University is an Equal Opportunity/Affirmative Action Employer and encourages all qualified candidates to apply.
Salary is commensurate with education and experience.
Concord University is an Equal Opportunity/Affirmative Action Employer and encourages all qualified candidates to apply.
We are committed to attracting and retaining quality faculty and staff. In doing so, Concord University offers outstanding benefit packages including:
- Work week of 37.5 hrs.
- Holidays – Employees receive 13-14 Paid Holidays Annually
- Annual and Sick Leave –Staff earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year.
- Health Insurance – Concord University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA).
- Tuition and Fee Waivers- Professional development and education opportunities including tuition waiver program for employees, spouse, and eligible dependents.
- Retirement Plans – TIAA’s automatic retirement plan is a 401(a) plan into which six (6) percent of the employee’s total salary is automatically withheld pre-tax and deposited into the employee’s TIAA retirement account. The university matches the employees 6% contribution
- Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
- Mountaineer Flexible Benefits. This is an IRS approved, tax free account that saves money on eligible health, medical, dental, and dependent care expenses.
- Annual Increment Pay
Quick Link to Posting
https://jobs.concord.edu/postings/2984