European Golf Travel Sales Consultant - Waltham Abbey, Essex Waltham Abbey
Job description
European Golf Travel Sales Consultant - Waltham Abbey, Essex
Apply Now, and you have the opportunity to join a thriving, friendly, family-owned golf travel company.
About the Company.
For over ten years, our emphasis at 360 Golf Holidays has been to deliver market-leading service and advice to our customers so they have the best possible golf holiday. This is why so many of our clients return year after year. We take customer care and service seriously and have a strong relationship with our client base.
For the last 3 years, we have won the Feefo 5-Star Golf Service award and the IAGTO Outstanding Service award in 2021.
We pride ourselves on excellent customer care and delivering first-class service to our valued clients.
The golf trips that we provide are tailor-made for each group. We cover a wide range of European products. Our key regions include Portugal, Spain, Turkey, Scotland, Ireland, and the UK.
The Role
Our travel agents have years of experience arranging clients’ bespoke golf holidays.
You will coordinate every element of a customer’s experience, including transport, accommodation, and golf tee times.
Being part of a growing company offers opportunities to work in all areas, helping develop your understanding of the business.
Excellent product knowledge of the travel and/or golf travel sector is highly beneficial.
Working from home, the right candidate should be a self-starter & enjoy the challenge of developing their own client base. Responsible for overseeing multiple clients simultaneously and delivering high service levels with excellent client relations.
Generating new sales leads and opportunities within the golf travel industry.
Travel enthusiasts who are ready to work with one of the finest specialised golf travel businesses in the UK are sought after to join our team.
Key Responsibilities
The Successful candidates will be daily:
- Responding to incoming enquiries and leads
- Fact finding and developing a clear idea of clients’ needs and wants and helping to recommend through a high level of knowledge trips which will suit each individual group.
- Building great relationships with clients and ensuring that each client is valued and supported in every step of the booking process.
- Develop a perfect knowledge base of Core hotels and Golf courses in each region in which we operate.
- Building great relationships with our Core suppliers
- Building Inventories for clients that are costed in multiple currencies and supplying knowledgeable and detailed quotations.
- Managing a live database of active clients and completing multiple touch points with clients to keep enquiries active.
- Working to achieve targets and KPI’s within the business.
- Converting sales leads into bookings with clients that want the best level of service in the industry.
- Working closely with the aftersales team ensuring that each trip is perfectly executed for our clients.
Do you have to be a golfer?
The simple answer is no; however, a knowledge of the industry is preferable. We are a travel business that operates within the golf sector. We sell experiences where golf is the major element. Training will be supported for those with a lower level of knowledge in golf.
Candidate Requirements
The right candidate would have the following skill set:
- Great service skills
- Someone who can communicate with clients from all walks of life.
- Someone that is meticulous and highly organised.
- Ambitious
- Creative
- Can self-motivate working from a home base.
- Have flexibility in working hours. Although the role is Monday – Friday 09h00 – 17h30, at points clients will need to be communicated with and assisted outside of these hours.
- A great eye for detail.
- A passion for travel
- Ideally with prior experience in one of the following sectors: Golf Sales, Leisure Sales, Travel Industry, Hotel Sales.
- Although not essential, the ideal candidate would be located in the South/South East of the U.K.
What we offer
We really are looking for someone special and in return can expect:
- A superb starting salary comparable to the market.
- A great commission structure.
- The tools to do the job efficiently.
- On the Job training.
- 28 Days annual leave.
- A flexible working environment around your home life.
- Familiarisation trips to multiple destinations building a perfect knowledge base.
- The scope to develop the role further and assist in other areas of the business.
- Working with a small team in a family run business.
All appropriately qualified applicants may apply for positions, regardless of their age, handicap, gender identity or expression, marriage, civil union, pregnancy, or motherhood, race, religion, or political affiliation, or sexual orientation.
