EOC Dispatcher - Liverpool and Preston Liverpool, England
Job description
Dispacher - open to external applicants, training will be given.
Locations: Liverpool and Preston area - please read Detailed job description and main responsibilities regarding interview and training locations.
Are you calm, highly motivated and have a flair for multi-tasking? The North West Ambulance Service is recruiting Dispatchers for its Emergency Operations Centres in Liverpool and Preston. Working alongside 999 call handlers, you will be responsible for dispatching emergency resources and communicating via radio with our paramedics and other emergency responders.
The Emergency Operations Centres receive emergency calls and dispatch ambulances 24 hours per day, seven days per week. It is essential that applicants are flexible and able to commit to working a rota pattern, which will include night shifts, weekend shifts and bank holidays, including religious festivals.
The Emergency Operations Centres are fast paced environments and excellent typing speeds are an essential requirement. Successful applicants will have very good communication skills and be able to maintain a calm and professional manner when working under pressure. No previous medical knowledge is needed and a full training package will be provided
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Successful applicants will need to commit to four weeks of training and be able to travel between Preston and Liverpool. The training course will commence on:
Monday 23 October 2023
During the first week of the training course, candidates will complete observation of the various roles at one of the Emergency Operations Centres.
FromMonday 30 October 2023 to 17 November 2023, training will be held at our Emergency Operations Centre in Speke, Liverpool. Candidates must be able to travel to Speke for the full duration of the training course.
The training package will involve a variety of daytime and late shifts.
Salary – NHS Agenda for Change, Band 4, £25,147 plus unsocial hours payment.
Assessment Centres will be held near Preston onSaturday 26 August 2023. Candidates will be invited to complete typing, memory and recall, attentional focus and multi-tasking tests and, if successful, will be attend a formal interview on the day
