Job description
Entry-Mid Level Content Editor (Consumer)
Job Req ID: 13291
Posting Date: 29-Mar-2023
Function: Content & Design
Location:
Deansgate, Manchester, United Kingdom
Salary: Competitive, with great BT benefits
About this role
Full time, 3 days a week together in one of our UK Digital Hubs (flexible 2 days wherever).
- Leeds
- Manchester
- Birmingham
- Bristol
- London
In Digital, we’re founded on the core idea that we continuously ‘build, measure, and learn’ which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers’ lives.
As a Content Editor Professional for BT Consumer, you’ll understand the importance of content and optimisation. You’ll become the objective voice of our customers and always put their needs first. You’ll work closely with Developers, Content Designers and Product Designers to help create exceptional digital content.
Working in small dynamic teams, you’ll help to develop user journeys for a product, service or offer by developing our website and/or app pages that meet our users’ needs. You’ll help manage the full lifecycle of our content, including helping to create impactful campaign experiences and trialling content through personalisation and A/B testing.
You'll have the following responsibilities
- Building, editing and publishing content in our CMS, Adobe Experience Manager (AEM)
- Using Headless AEM, building content models, content fragments and providing JSON files
- working with HTML such as wrapping content in paragraph tags, bold tags and bullet tags
- Testing content, troubleshooting, helping investigate issues, and provide fixes during AEM releases
- Understanding and supporting the creation of new customer journeys, working with squads to identify pain points and user needs
- Working closely with developers and designers to continuously improve content and how it’s delivered to the end user
- Collaborating with our in-house SEO Specialists to ensure our content is SEO informed
- Using research and data to inform your work with the support and expertise of the designers
- supporting designers to present complex information in a brilliant, personal, and simple way
- Ensuring content governance and compliance is followed and challenging when it isn't
- Supporting content creation by proofreading and acting as a second pair of eyes to ensure accuracy and consistency of content
- Creating accessible content by following the Web Content Accessibility Guidelines (WCAG)
- Using automated Accessibility testing tools, such as Wave or other browser plug-ins
- Being involved in our content community, using what you learn every day to improve ways of working and tooling for everyone
You'll have the following skills & experience
- Some experience of producing and updating content in AEM
- Working knowledge of HTML
- Some Experience in delivering content that adheres to SEO and web accessibility guidelines
- Working with content publishing processes and content governance
- Experience working with agile, multi-disciplined teams in a fast-paced environment
Benefits
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off BT and EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
BT Group
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846