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Entry-Mid Level Content Editor Manchester, England

BT Group

Full Time Manchester, England 39259 - 43811 GBP ANNUAL Today

Job description

Entry-Mid Level Content Editor (Consumer)

Job Req ID: 13291

Posting Date: 29-Mar-2023

Function: Content & Design

Location: Deansgate, Manchester, United Kingdom

Salary: Competitive, with great BT benefits

About this role

Full time, 3 days a week together in one of our UK Digital Hubs (flexible 2 days wherever).

Leeds
Manchester
Birmingham
Bristol
London

In Digital, we’re founded on the core idea that we continuously ‘build, measure, and learn’ which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers’ lives.

As a Content Editor Professional for BT Consumer, you’ll understand the importance of content and optimisation. You’ll become the objective voice of our customers and always put their needs first. You’ll work closely with Developers, Content Designers and Product Designers to help create exceptional digital content.

Working in small dynamic teams, you’ll help to develop user journeys for a product, service or offer by developing our website and/or app pages that meet our users’ needs. You’ll help manage the full lifecycle of our content, including helping to create impactful campaign experiences and trialling content through personalisation and A/B testing.

You'll have the following responsibilities

Building, editing and publishing content in our CMS, Adobe Experience Manager (AEM)
Using Headless AEM, building content models, content fragments and providing JSON files
working with HTML such as wrapping content in paragraph tags, bold tags and bullet tags
Testing content, troubleshooting, helping investigate issues, and provide fixes during AEM releases
Understanding and supporting the creation of new customer journeys, working with squads to identify pain points and user needs
Working closely with developers and designers to continuously improve content and how it’s delivered to the end user
Collaborating with our in-house SEO Specialists to ensure our content is SEO informed
Using research and data to inform your work with the support and expertise of the designers
supporting designers to present complex information in a brilliant, personal, and simple way
Ensuring content governance and compliance is followed and challenging when it isn't
Supporting content creation by proofreading and acting as a second pair of eyes to ensure accuracy and consistency of content
Creating accessible content by following the Web Content Accessibility Guidelines (WCAG)
Using automated Accessibility testing tools, such as Wave or other browser plug-ins
Being involved in our content community, using what you learn every day to improve ways of working and tooling for everyone

You'll have the following skills & experience

Some experience of producing and updating content in AEM
Working knowledge of HTML
Some Experience in delivering content that adheres to SEO and web accessibility guidelines
Working with content publishing processes and content governance
Experience working with agile, multi-disciplined teams in a fast-paced environment

Benefits

Competitive salary
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off BT and EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

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